Teams at Cronos Europa

Configure, test, troubleshoot, and continuously improve ServiceNow ITSM and CMDB solutions. Translate operational requirements into technical specifications, workflows, automations, dashboards, and reports. Support Incident, Problem, Change, and Request Management, CMDB data quality, ITOM Discovery activities, testing, releases, and operational transition. Collaborate with IT Operations and ServiceNow stakeholders while documenting solutions, validating enhancements, and identifying process automation opportunities.

Senior Business Analyst responsible for gathering, validating, and documenting business requirements for a financial-sector Middle Office solution. The role coordinates business and IT stakeholders, assesses application impacts, supports project documentation and steering committees, prepares and executes functional and regression testing, contributes to data governance and data warehouse updates, and develops user documentation and training. Strong business analysis, stakeholder management, testing, and financial or banking experience are required.

Senior Copywriter/Editor responsible for completing a large institutional website revamp, writing priority pages, harmonising hundreds of existing webpages, and establishing editorial guidelines. The role includes proofreading, SEO and AEO optimisation, AI-focused content optimisation, and ensuring clear, accessible, consistent web content. Strong English writing, editing, synthesis, organisational, and technical-content skills are required, with Drupal and public-sector website experience advantageous.