Jobs at Crisp (crisp.co)

Manage the operational execution of high-volume paid media campaigns across search, social, and streaming platforms. Lead offshore specialists, audit campaign accuracy, optimize spend and impressions, reduce errors, coach team members, and coordinate with Client Success and Marketing. The role combines hands-on account management with growing people-management responsibilities and requires strong organization, platform expertise, critical thinking, and adaptability.

Leads paid media campaign execution across hundreds of client accounts and multiple advertising platforms. Manages and develops an offshore paid media team, oversees campaign launches and audits, owns error rates and performance metrics, and coordinates with Client Success and Marketing. The role emphasizes operational precision, account optimization, workflow development, client support, process scaling, and use of AI tooling to improve campaign accuracy and team capacity.

Leads paid media campaign execution across a large client portfolio, managing offshore specialists, optimizing and auditing campaigns, monitoring spend and impressions, reducing errors, and improving operational workflows. The role combines hands-on campaign management with team leadership, coaching, cross-functional collaboration, client support, and adoption of AI tools across Google, social, and streaming platforms.

Lead and unify multi-disciplinary marketing (performance, paid media, AdOps, email, creative, brand, events, social, podcast) to drive lead generation, pipeline, revenue, retention, and measurable commercial outcomes. Build processes, KPIs, dashboards, hire and coach teams, align marketing with sales, and apply AI/automation to improve execution and efficiency.

Lead Crisp's marketing organization to build a revenue-centered, integrated marketing engine across paid media, AdOps, lifecycle/email, creative, brand, events, social and podcast. Drive lead generation, pipeline contribution, client acquisition and retention; implement KPIs, processes, dashboards, and AI/automation; hire and develop marketing leaders; partner with Sales to improve campaign performance and conversion.

The Vice President of Marketing will lead Crisp's marketing department, focusing on lead generation, paid media, brand strategy, and revenue growth while implementing AI and automation.

Lead end-to-end revenue operations (lead-to-cash) for a professional services business. Design client journey architecture, implement revenue technology, own reporting and AI sales intelligence, onboard and educate sales reps, and manage a small Revenue Operations team to improve funnel performance and collected payment outcomes.