Teams at Crisp (crisp.co)

Leads paid media campaign execution across hundreds of client accounts and multiple advertising platforms. Manages and develops an offshore paid media team, oversees campaign launches and audits, owns error rates and performance metrics, and coordinates with Client Success and Marketing. The role emphasizes operational precision, account optimization, workflow development, client support, process scaling, and use of AI tooling to improve campaign accuracy and team capacity.

Leads paid media campaign execution across a large client portfolio, managing offshore specialists, optimizing and auditing campaigns, monitoring spend and impressions, reducing errors, and improving operational workflows. The role combines hands-on campaign management with team leadership, coaching, cross-functional collaboration, client support, and adoption of AI tools across Google, social, and streaming platforms.

Lead and unify multi-disciplinary marketing (performance, paid media, AdOps, email, creative, brand, events, social, podcast) to drive lead generation, pipeline, revenue, retention, and measurable commercial outcomes. Build processes, KPIs, dashboards, hire and coach teams, align marketing with sales, and apply AI/automation to improve execution and efficiency.