Jobs at Crestron Electronics

Leads Crestron’s Northwest commercial AV sales team, manages regional sales strategies and dealer relationships, drives quota attainment, develops executive customer relationships, and communicates performance, challenges, and opportunities to senior leadership. The role requires at least seven years of AV, unified communications, or technical integration sales leadership experience, CRM proficiency, regional residency, a valid U.S. driver’s license, and travel up to 70%.

Leads end-to-end digital hardware development for advanced embedded and audio products, including requirements, architecture, schematic design, simulation, PCB collaboration, prototyping, validation, and production transition. Designs high-speed digital circuitry, interfaces, memory systems, and power architectures. Collaborates with firmware, systems, mechanical, manufacturing, and compliance teams while mentoring engineers, leading design reviews, and ensuring regulatory and manufacturing compliance.

Leads system architecture for embedded, cloud-connected, and IoT product platforms. Translates requirements into scalable and secure technical solutions, coordinates software, firmware, hardware, QA, and DevOps teams, evaluates technical approaches, manages architectural risks, and establishes reusable design standards. Provides technical leadership throughout the product lifecycle, from concept and prototyping through validation, deployment, and launch.

Supervise and develop pre-sales and post-sales customer support representatives. Manage coaching, scheduling, escalations, performance metrics, customer satisfaction, support processes, and training programs. Partner with Sales, executives, Logistics, Fulfillment, Supply Chain, Engineering, and other teams to resolve customer issues and improve service quality. Monitor operational KPIs, identify trends, support high-value accounts, and recommend workflow and product improvements.

Manages the transition of new products from engineering to production, including prototype builds, pilot validation, production ramp-up, and contract manufacturing transfers. Develops project plans, tracks progress, manages risks, leads cross-functional teams, coordinates supply and demand planning, conducts launch readiness reviews, and supports PMO process improvements. The role requires collaboration with manufacturing, engineering, supply chain, planning, and external partners.

Leads manufacturing PMO and New Product Introduction projects from engineering through production. Develops integrated project plans, manages prototype builds, supplier readiness, procurement, risks, resources, schedules, and production launches. Coordinates cross-functional teams, contract manufacturers, product transfers, launch readiness reviews, and demand changes while communicating progress to executive stakeholders.

Maintain and support Creo Parametric and Windchill PLM environments, including CAD standards, libraries, product structures, BOM alignment, lifecycle processes, and engineering change management. Configure and test PLM systems, improve data models, support scripting or Java enhancements, and ensure accurate product data releases. Train users, provide documentation, and collaborate with Engineering, Production, Supply Chain, Component Engineering, PLM, and IT teams.

Deploys, manages, automates, monitors, secures, and optimizes Microsoft Azure infrastructure across compute, storage, networking, and identity services. Supports production cloud environments, application deployments, incident response, cost optimization, governance, and documentation. Uses scripting and Infrastructure as Code to improve operational efficiency and reliability, collaborates with infrastructure, DevOps, and application teams, and evaluates emerging AI-enabled Azure capabilities.

Develop and maintain embedded firmware for lighting and environmental control products, including thermostats, keypads, shades, and controllers. Responsibilities include reviewing requirements, firmware design and debugging, hardware integration, board bring-up, design verification testing, real-time troubleshooting, documentation, and product support. The role requires collaboration with hardware and software engineers and at least three years of embedded firmware development experience.

Processes and validates specialized customer orders in SAP from order entry through invoicing. Supports global pricing initiatives through reports, transactions, and communications. Collaborates with Sales, Customer Support, Client Relations, Finance, and leadership to ensure accurate, timely fulfillment. Makes independent decisions, maintains high accuracy, and manages competing priorities.

Provides advanced technical support for Crestron automation, control, and video conferencing systems. Troubleshoots customer issues through phone, email, and chat; analyzes configurations, logs, networks, and system-level data; interprets schematics; creates RMAs and knowledge-base content; and develops or troubleshoots Crestron demo programs. Requires strong AV, networking, communication, documentation, and diagnostic skills, with occasional overnight travel and the ability to lift 50 pounds.

Leads firmware architecture, technical strategy, and hands-on development for audio/video conferencing and embedded systems. Designs and optimizes system-level solutions spanning hardware, operating systems, networking, multimedia, and real-time communications. Establishes engineering standards, leads architecture and design reviews, resolves complex technical issues, evaluates emerging technologies, and mentors teams while partnering cross-functionally to deliver reliable, scalable products.

Leads architecture and implementation of unified camera BSP infrastructure across Linux and Android. Responsibilities include camera driver development, Android Camera HAL integration, device-tree configuration, sensor bring-up, ISP and image-quality tuning, media validation, stress testing, CSI and PHY debugging, vendor coordination, and technical documentation. The role requires strong embedded C/C++ expertise and experience with V4L2, Linux kernel camera drivers, Android, Yocto, AOSP, and Qualcomm camera pipelines.

Designs, develops, and enhances Android-based camera and audio solutions for unified communications products. Integrates proprietary and third-party devices, contributes to framework and application development, troubleshoots complex field issues, creates proofs of concept, and supports full-lifecycle agile software delivery.

Leads embedded Android and Linux video platform development, including multimedia architecture, Codec2/AIDL integration, hardware codec bring-up, video HALs, camera and display pipelines, performance tuning, debugging, and production hardening. Defines validation and automation strategies for streaming, conferencing, playback, recording, and multi-session workloads. Provides technical leadership through architecture decisions, design reviews, mentoring, vendor engagement, and cross-functional coordination across firmware, BSP, hardware, QA, applications, and silicon teams.

Resolves escalated Crestron technical support cases remotely and onsite, assists dealers and customers, stages projects, reviews system designs and programming, gathers diagnostic data, conducts site surveys, manages customer communications and project risks, and collaborates with sustaining engineering and product management. The role requires extensive AV and customer support experience, Crestron programming expertise, industry certifications, and 70% travel.

Leads Android software development for unified communications products, covering framework and application features, architecture, implementation, device integration, proof-of-concept development, and full lifecycle delivery. Integrates camera and audio hardware, drives AI-enabled experiences, supports other developers, troubleshoots complex field issues, and contributes to continuous innovation across embedded Android and AOSP platforms.

Develop and maintain embedded firmware for Android and Linux products on ARM platforms. Responsibilities include kernel and OS development, device drivers, device tree configuration, hardware interfacing, debugging, feature implementation, performance optimization, testing, technical documentation, and field escalation support across the software development lifecycle.

Designs, develops, tests, and validates precision opto-mechanical assemblies and camera systems. Responsibilities include optical and mechanical design, CAD modeling, GD&T drawings, prototype builds, tolerance and alignment analysis, thermal and structural analysis, troubleshooting, supplier collaboration, and design-for-manufacturability initiatives. The role partners with electrical, thermal, systems, and manufacturing engineering teams from concept through production release.

Manage commercial AV channel partners across Minnesota and the Dakotas. Develop joint business plans, drive revenue and margins, identify opportunities, support product launches, deliver partner training, coordinate channel marketing, maintain Salesforce records, and collaborate with internal teams. The role requires extensive relationship building, sales forecasting, quota achievement, and up to 60% regional travel, plus additional travel for conferences and events.