Jobs at Crestron Electronics

Deploys, manages, automates, monitors, secures, and optimizes Microsoft Azure infrastructure across compute, storage, networking, and identity services. Supports production cloud environments, application deployments, incident response, cost optimization, governance, and documentation. Uses scripting and Infrastructure as Code to improve operational efficiency and reliability, collaborates with infrastructure, DevOps, and application teams, and evaluates emerging AI-enabled Azure capabilities.

Provides technical support for Crestron Flex and Intelligent Video conferencing systems. Troubleshoots unified communications platforms, customer networks, hardware, firmware, software configurations, logs, and O365/Zoom portals. Documents issues, creates RMAs, escalates complex problems, maintains customer relationships, and develops knowledgebase articles, training materials, documentation, and support tools.

Maintain and support Creo Parametric and Windchill PLM environments, including CAD standards, libraries, product structures, BOM alignment, lifecycle processes, and engineering change management. Configure and test PLM systems, improve data models, support scripting or Java enhancements, and ensure accurate product data releases. Train users, provide documentation, and collaborate with Engineering, Production, Supply Chain, Component Engineering, PLM, and IT teams.

Lead information security compliance initiatives across IoT products and cloud platforms. Conduct security assessments, audits, risk assessments, and remediation tracking; manage compliance with NIST, ISO 27001, FedRAMP, GDPR, and EU CRA frameworks; develop policies and procedures; evaluate control automation tools; monitor compliance metrics; coordinate internal, external, vendor, and third-party risk assessments; and guide continuous improvement with security, IT, legal, audit, and platform teams.

Supports major customer accounts throughout pre- and post-sales processes. Handles escalated issues, order expediting, returns, credits, shipping and logistics concerns, while coordinating with sales, fulfillment, production, finance and technical teams. Maintains customer relationships, tracks account data in SAP/CRM systems, prepares recurring reports, resolves operational problems, and supports trade shows and industry events. The role requires independent judgment, strong communication, technical issue comprehension, multitasking, and customer service expertise.

Leads firmware architecture, technical strategy, and hands-on development for audio/video conferencing and embedded systems. Designs and optimizes system-level solutions spanning hardware, operating systems, networking, multimedia, and real-time communications. Establishes engineering standards, leads architecture and design reviews, resolves complex technical issues, evaluates emerging technologies, and mentors teams while partnering cross-functionally to deliver reliable, scalable products.

Manages cross-functional engineering programs for electronic products from concept through manufacturing transition. Builds schedules, tracks dependencies, risks, issues, and milestones; coordinates hardware, software, firmware, mechanical, quality, regulatory, and manufacturing teams; facilitates stakeholder communication and decision-making; supports mitigation planning, PMO process improvements, and predictable product delivery.

Processes and validates specialized customer orders in SAP from order entry through invoicing. Supports global pricing initiatives through reports, transactions, and communications. Collaborates with Sales, Customer Support, Client Relations, Finance, and leadership to ensure accurate, timely fulfillment. Makes independent decisions, maintains high accuracy, and manages competing priorities.

Designs, develops, and enhances Android-based camera and audio solutions for unified communications products. Integrates proprietary and third-party devices, contributes to framework and application development, troubleshoots complex field issues, creates proofs of concept, and supports full-lifecycle agile software delivery.

Manage commercial AV channel partners across Minnesota and the Dakotas. Develop joint business plans, drive revenue and margins, identify opportunities, support product launches, deliver partner training, coordinate channel marketing, maintain Salesforce records, and collaborate with internal teams. The role requires extensive relationship building, sales forecasting, quota achievement, and up to 60% regional travel, plus additional travel for conferences and events.

Leads embedded Android and Linux video platform development, including multimedia architecture, Codec2/AIDL integration, hardware codec bring-up, video HALs, camera and display pipelines, performance tuning, debugging, and production hardening. Defines validation and automation strategies for streaming, conferencing, playback, recording, and multi-session workloads. Provides technical leadership through architecture decisions, design reviews, mentoring, vendor engagement, and cross-functional coordination across firmware, BSP, hardware, QA, applications, and silicon teams.

Designs, develops, tests, and validates precision opto-mechanical assemblies and camera systems. Responsibilities include optical and mechanical design, CAD modeling, GD&T drawings, prototype builds, tolerance and alignment analysis, thermal and structural analysis, troubleshooting, supplier collaboration, and design-for-manufacturability initiatives. The role partners with electrical, thermal, systems, and manufacturing engineering teams from concept through production release.

Leads architecture and implementation of unified camera BSP infrastructure across Linux and Android. Responsibilities include camera driver development, Android Camera HAL integration, device-tree configuration, sensor bring-up, ISP and image-quality tuning, media validation, stress testing, CSI and PHY debugging, vendor coordination, and technical documentation. The role requires strong embedded C/C++ expertise and experience with V4L2, Linux kernel camera drivers, Android, Yocto, AOSP, and Qualcomm camera pipelines.

Leads manufacturing PMO and New Product Introduction projects from engineering through production. Develops integrated project plans, manages prototype builds, supplier readiness, procurement, risks, resources, schedules, and production launches. Coordinates cross-functional teams, contract manufacturers, product transfers, launch readiness reviews, and demand changes while communicating progress to executive stakeholders.

Leads Android software development for unified communications products, covering framework and application features, architecture, implementation, device integration, proof-of-concept development, and full lifecycle delivery. Integrates camera and audio hardware, drives AI-enabled experiences, supports other developers, troubleshoots complex field issues, and contributes to continuous innovation across embedded Android and AOSP platforms.

Provides advanced technical support for Crestron platforms and video conferencing solutions through phone, email, and chat. Troubleshoots hardware, firmware, software, networking, logs, and deployment environments; reviews documentation; creates RMAs; develops knowledgebase content and tools; and supports customer issue escalation. Requires strong technical communication, system diagnostics, Crestron programming familiarity, and the ability to interpret schematics and system data.

Provides hands-on technical leadership for embedded firmware and platform engineering. Responsibilities include firmware architecture, C/C++ development, BSP and driver integration, system-level debugging, hardware/software integration, validation, release hardening, root-cause analysis, technical planning, documentation, code reviews, mentoring, and cross-functional coordination.

Resolves escalated Crestron technical support cases remotely and onsite, assists dealers and customers, stages projects, reviews system designs and programming, gathers diagnostic data, conducts site surveys, manages customer communications and project risks, and collaborates with sustaining engineering and product management. The role requires extensive AV and customer support experience, Crestron programming expertise, industry certifications, and 70% travel.

Develop and maintain demand forecasts using statistical models, historical sales data, market trends, and business intelligence. Collaborate with Sales, Marketing, Finance, Product Management, Supply Chain, Procurement, and Operations to align demand plans and inventory strategies. Participate in S&OP meetings, monitor forecast accuracy, improve planning processes, enhance data quality, and report on inventory levels and demand variability.

Leads the architecture, development, and delivery of complex software solutions across Crestron’s product ecosystem. Provides hands-on technical leadership, mentors engineers, collaborates with hardware, firmware, QA, product management, and cloud teams, and resolves complex technical challenges. Responsibilities include system design, task decomposition, risk mitigation, coding standards, technology evaluation, technical documentation, stakeholder communication, and supporting scalable, maintainable software delivery.