Jobs at CreditorWatch

Talent Acquisition Partner for a 3–4 month full-time contract, owning end-to-end recruitment with a focus on go-to-market, sales, and commercial hiring. Responsibilities include sourcing, talent mapping, screening, interviewing, stakeholder partnership, candidate engagement, offer management, and delivering market insights. The role requires managing multiple vacancies at pace, using recruitment technology and AI, and working hybrid from the Sydney CBD office.

Own and mature the company’s Cyber GRC program, including cyber risk management, policy governance, control testing, audit readiness, ISO 27001 and SOC 2 compliance, third-party risk, resilience, incident governance, and responsible AI governance. Lead stakeholders across Engineering, Legal, IT, P&C, and business teams while translating regulatory and contractual requirements into practical controls and remediation plans.

The Developer Experience Engineer at CreditorWatch enhances developer experience and operational efficiency by optimizing CI/CD pipelines, integrating AI tools, and improving workflows across teams.

Validate and configure CreditorWatch SaaS product versions for customers, review requirements forms, create internal build requests, deliver demos, perform Level 2 support, liaise with product and solutions teams, and identify process improvements.

Manage an existing customer portfolio, owning contract renewals, pricing discussions, upsell, expansion, product adoption, and churn reduction. Build trusted customer relationships, communicate product value, identify opportunities, collaborate with BDMs on qualified leads, and maintain accurate CRM records for forecasting. The role focuses on driving net revenue retention and supporting long-term customer growth.

Manage a portfolio of Collect customers in Victoria to drive net revenue retention through renewals, upsell, onboarding, adoption and relationship management. Own onboarding, training, contract renewals and pricing discussions, maintain CRM hygiene, resolve issues, and identify expansion opportunities while monitoring market trends to position CreditorWatch as a strategic partner.

This role involves the entire 360 sales cycle including prospecting, booking meetings, closing deals, and onboarding clients in the B2B tech sector.

The role involves full-cycle B2B business development including prospecting, booking demos, closing deals, and onboarding clients, primarily using Salesforce CRM.

Own and grow a portfolio of large, complex Key Accounts ($250M+): drive retention, expansions and renewals; manage pipeline, forecasts and commercial negotiations; build executive relationships; collaborate with Product, Data, Engineering, Legal and Customer Success to deliver strategic, data-driven outcomes.