Jobs at CreditorWatch

The Account Executive will manage the full sales cycle, focusing on new client acquisition, building relationships with senior finance teams, and achieving loyalty through strategic partnerships.

The Account Manager will handle client relations for corporate clients, drive revenue retention, manage renewals, upsell products, and provide tailored solutions. Responsibilities include negotiating contracts, resolving complaints, and maintaining CRM hygiene while staying updated on industry trends.

Validate and configure CreditorWatch SaaS product versions for customers, review requirements forms, create internal build requests, deliver demos, perform Level 2 support, liaise with product and solutions teams, and identify process improvements.

Provide first-line IT support for hardware, software and SaaS issues; manage macOS device lifecycle via MDM (Iru); administer Microsoft 365, Jira, Confluence and Slack; support on-site and remote office IT (AV, printers, networking); run onboarding/offboarding, asset tracking and improve IT processes and documentation.

The role involves full-cycle B2B business development including prospecting, booking demos, closing deals, and onboarding clients, primarily using Salesforce CRM.

The Developer Experience Engineer at CreditorWatch enhances developer experience and operational efficiency by optimizing CI/CD pipelines, integrating AI tools, and improving workflows across teams.

This role involves the entire 360 sales cycle including prospecting, booking meetings, closing deals, and onboarding clients in the B2B tech sector.

Manage a NSW portfolio of Collect customers to drive net revenue retention through renewals, upsell, onboarding, product adoption, training, and relationship management while maintaining CRM hygiene and forecasting.