Jobs at Credit Union of Southern California

Manages delinquent consumer loan and credit card accounts through account analysis, member contact, negotiation, repayment arrangements, skip tracing, documentation, and loss mitigation. Coordinates repossessions, bankruptcies, legal matters, vendors, and recovery efforts while ensuring compliance with collection laws and credit union policies. Maintains positive member relationships, resolves complex situations, and works a hybrid schedule with rotating Saturdays.

Administer and monitor a multi-site routed network (SD-WAN, switching, routing, VoIP); troubleshoot escalated tickets; perform patching and vulnerability remediation; configure firewalls, VPNs and cloud connectivity; participate in network architecture and projects; provide after-hours rotational support and maintain documentation and security best practices.

Drive membership and checking-account growth within an assigned branch footprint by generating new member relationships, cultivating partner relationships, meeting sales goals, conducting audits for compliance, supporting escalated member requests, delivering financial workshops, reporting production metrics, and participating in events. Maintain accurate records, use CU Force and MS Office, and work a flexible hybrid schedule including evenings and weekends.

Senior IT Systems Engineer responsible for designing, configuring, and troubleshooting hybrid on‑premises and cloud infrastructure. Lead infrastructure projects, manage VMware vSphere/ESXi, SANs, backups/DR, Office 365 and related services, implement Azure components, automate tasks, document procedures, remediate audit findings, and mentor/coordinate technical work across teams.

Lead strategic direction and execution for consumer lending to drive portfolio growth, credit performance, and member experience. Modernize digital lending, partner with Technology, Data, Risk, and Operations, leverage analytics and AI-driven decisioning, optimize the end-to-end lending lifecycle, ensure regulatory compliance, set KPIs, manage portfolio risk, and build a high-performing leadership team.