Teams at Credit Control, LLC.

Translate business requirements into technical solutions; develop, test, and maintain software programs; build and maintain data interfaces and file processing; create and manage Crystal Reports; troubleshoot bugs; communicate status and issues to stakeholders; handle reporting and import/export requests.

Support daily correspondence operations for a collections firm: enter data, coordinate with departments and clients, respond to consumer emails using templates, organize and track mail/text/email, process incoming correspondence using guided decisions, and prepare outgoing mail/cover letters. Maintain professionalism, multitask, and meet organizational priorities.

Manage and optimize on-premise Windows/Linux server infrastructure and virtualization. Administer AD, DNS, DHCP, Group Policy, perform patching, backups, endpoint management, Tier 2/3 support, documentation, and vulnerability remediation. Participate in on-call rotations and after-hours maintenance while coordinating with security teams.