Jobs at CreatorIQ

Leads Strategic Intelligence and Reporting & Data teams while owning strategic enterprise accounts from scoping through analysis and executive presentation. Oversees analytical quality, marketing measurement methodology, capacity planning, productization, and client escalations. Partners with sales, customer success, product, and services teams to turn creator and media data into defensible recommendations, standardized offerings, and thought leadership. Directs technical work involving SQL, Python, and data pipelines and develops analysts and managers.

Own a portfolio of enterprise customers as a strategic advisor, driving platform adoption, value realization, retention, and customer health. Build relationships with users and executives, lead success planning and business reviews, identify risks and growth opportunities, and coordinate cross-functional teams. Use customer and performance data to measure outcomes and inform strategies. The role requires expertise in creator and influencer marketing, strong stakeholder management, structured customer engagements, and proficiency with customer success and productivity tools.

Drive enterprise sales and ARR growth among agencies and holding groups. Generate leads, manage pipelines, forecast revenue, present solutions and RFPs, and sell the CreatorIQ suite consultatively. Build executive relationships, identify upsell and retention opportunities, analyze funnel performance, and coordinate product, solutions engineering, customer success, and training teams. The role focuses on agency customers globally and is based in New York.

Own CreatorIQ’s messaging product, including inbox, composer, threads, templates, sending infrastructure, deliverability, and AI-powered agentic automation. Lead user discovery, define workflows and requirements, partner with engineering, evaluate AI-generated messaging, and shape future channels such as SMS, WhatsApp, and social DMs. The role requires strong B2B SaaS product management experience, technical fluency, product judgment, and familiarity with email deliverability and modern AI systems.

Administer commission plans in CaptivateIQ, maintain payee and quota data, review payouts, resolve commission questions, calculate commissions outside the platform, and support month-end close through accrued and deferred commission calculations. The role also audits Salesforce opportunities, tracks purchase orders, and partners with Sales, Finance, Accounting, and Sales Operations to ensure accurate, timely payments.

Monitor and reconcile payment activity, investigate transaction discrepancies and payment inquiries, verify deposits and disbursements, prepare financial reports including Balance Activity Reports, and maintain accurate documentation and audit trails. The role partners with Finance, Support, and Operations to resolve account questions and support reliable accounting records within a global shared services organization.

Own the Community and Campaigns product areas, including creator CRM, campaign planning, briefs, creator and content management, and connected workflows. Lead an agentic AI rebuild, evaluate AI-generated outputs, conduct customer discovery, analyze product usage, prioritize feedback, and define product strategy. Partner with engineering and design on data models, APIs, permissions, integrations, prototypes, and workflow improvements for global B2B SaaS customers.

Leads Strategic Intelligence and Reporting & Data teams while owning strategic enterprise engagements from scoping through analysis and executive presentation. Establishes analytical quality standards, develops marketing measurement methodologies, coaches analysts, manages capacity and billability, productizes recurring services, and partners cross-functionally to shape customer strategy and product direction. Requires deep marketing science expertise, creator marketing knowledge, executive communication skills, and the ability to direct SQL, Python, and data pipeline work.

Leads a distributed Platform Services team supporting enterprise SaaS customers. Responsibilities include platform governance, account configuration, bulk data operations, data integrity, escalations, customer onboarding, service scoping, playbook development, and delivery quality. Partners with Product to translate customer feedback into prioritized improvements and helps create standardized service packages. Requires strong enterprise customer management, people leadership, data literacy, process design, and familiarity with migrations, APIs, SQL, or marketing technology platforms.

Own CreatorIQ’s messaging product, including inbox, composer, threads, templates, sending infrastructure, deliverability, and AI-driven automation. Lead discovery with creator marketing teams, translate workflows into requirements, partner with engineering on integrations and infrastructure, and define safe human-in-the-loop agent behavior. Shape brand voice capabilities and expand messaging across email, SMS, WhatsApp, and social direct messages while measuring product performance and iterating on shipped features.

Support and scale cloud, DevOps, and production ML infrastructure. Responsibilities include managing AWS, Databricks, SageMaker, Kubernetes, CI/CD pipelines, Infrastructure as Code, model serving, monitoring, security, observability, incident response, and disaster recovery. The role automates deployments and operational processes, improves reliability, supports AI and agentic products, and collaborates with software, ML, QA, security, and support teams.

Leads CreatorIQ’s global Creator Marketing Services organization, overseeing end-to-end influencer programs, revenue growth, delivery quality, utilization, pricing, and margins. Builds standardized service offerings, supports sales and strategic pitches, manages customer escalations, and develops executive-level creator marketing thought leadership. Partners with Data Intelligence, Product, Legal, Finance, Sales, and Customer Success to scale creator programs across enterprise brands and agencies.

The Chief of Staff serves as the CEO’s execution partner, driving operating cadence, cross-functional initiatives, strategic planning, resource allocation, board materials, M&A diligence and integration, and go-to-market strategy. The role aligns Product, Engineering, Data, Sales, Customer Success, Marketing, and other functions, improves execution reliability, resolves organizational friction, and promotes responsible AI adoption. It requires strong executive presence, SaaS operating experience, revenue operations fluency, platform understanding, and strategic judgment.

Own the full enterprise SaaS sales cycle across named global accounts, from prospecting and executive engagement through contract execution and customer growth. Develop account plans, build pipeline, uncover business needs, present ROI-driven solutions, manage complex proposals, forecast accurately, and lead internal specialists through deal closure. The role targets C-suite stakeholders at large enterprises and requires expertise in influencer marketing or marketing technology sales.

Leads and coaches Enterprise Account Executives selling complex B2B SaaS solutions. Responsibilities include opportunity strategy, pipeline creation, forecasting, executive engagement, deal coaching, performance management, customer meetings, and regular travel for onsite engagements and industry events.

Own the full enterprise SaaS sales cycle, from prospecting and executive engagement through contract execution and customer growth. Build account plans, develop pipeline, sell CreatorIQ’s suite to global brands, forecast accurately, present ROI and business cases, manage complex proposals, and coordinate cross-functional teams. The role requires enterprise C-suite selling experience, influencer marketing or martech sales expertise, and success closing deals exceeding $150,000.

Designs, develops, and maintains scalable Salesforce solutions using Apex, Lightning Web Components, Flows, Visualforce, and CPQ. Builds integrations, automation, pricing and quoting functionality, asynchronous jobs, and production-quality tests. Manages source-driven deployments and CI/CD releases, troubleshoots production issues, architects data and security solutions, and mentors Salesforce team members. The role also evaluates AI-assisted development and MCP tooling for Salesforce workflows.

Manage a portfolio of customers as a strategic advisor, driving CreatorIQ platform adoption, value realization, customer health, retention, and advocacy. Build relationships with users and executives, lead success planning and business reviews, identify risks and growth opportunities, maintain account plans, and coordinate with Sales, Implementation, Services, Support, and Product. Use customer and performance data to develop measurable success strategies and deliver business outcomes.

Lead and develop an Enterprise Customer Success team serving complex, high-value customers. Drive retention, renewals, expansion, forecasting, risk management, customer health, and value realization. Coach Customer Success Partners on strategic advisory, executive relationships, and commercial outcomes. Partner cross-functionally with Sales, Product, Insights, Implementation, Education, and Support while helping customers mature creator marketing programs and improving scalable CS processes.

Serve as a strategic advisor to complex agency customers, driving platform adoption, value realization, retention, and program maturity. Lead business reviews, maturity assessments, growth planning, executive engagement, and stakeholder relationships across agency teams and regions. Use data to identify opportunities and risks, advise on influencer marketing governance and measurement, maintain account documentation, and collaborate with Implementation, Product Education, Support, Sales, and Insights teams.