Jobs at CreativeX

Own the reliability, performance, scalability, and observability of CreativeX’s production platform. Lead database migrations and architectural changes, scale infrastructure and data pipelines, build self-service deployment and debugging tools, improve staging and testing environments, respond to incidents, and establish reliability targets. Collaborate across engineering, security, and product teams while using cloud platforms, infrastructure as code, monitoring, and AI-assisted automation.

Build and maintain scalable backend systems, including third-party data integrations, external APIs, and complex data pipelines. Ensure resilient ingestion, monitoring, data quality, and SLA adherence while delivering well-tested product solutions. Collaborate with product and engineering teams, contribute to technical and organizational improvements, and help shape feature development and customer adoption in an agile, autonomous environment.

Own product design from discovery through launch across CreativeX product areas. Conduct customer research and usability testing, translate creative data and AI capabilities into intuitive workflows and dashboards, collaborate with Product and Engineering, extend the design system, and improve shipped experiences using feedback and product data. The role requires strong interaction and visual design, systems thinking, and independent ownership in a collaborative B2B SaaS environment.

Own CreativeX’s editorial voice and flagship content for CMO and senior marketing audiences. Write original thought leadership, reports, essays, and executive content; develop defensible perspectives on AI, creative effectiveness, governance, and marketing economics; transform proprietary data into research narratives; edit and maintain quality standards; and manage content intake, prioritization, and external writing resources.

Provides day-to-day technical support to SaaS users through email and chat, resolves product queries, triages bugs, escalates technical issues, and communicates high-priority concerns. The role owns platform expertise, surfaces customer feedback, collaborates with Product Ops, Engineering, and Client Success, improves documentation and support processes, and helps develop AI-enabled workflows and user education.

Join the sales development team to prospect and qualify new business from Fortune 500 accounts, targeting C-level/VP stakeholders via phone, email and social. Maintain CRM, report KPIs, collaborate on strategy with sales, represent the company at events, and work hybrid in London or NYC.

Lead relationships with enterprise clients, drive growth through strategic partnerships, and manage the sales cycle at CreativeX.

The Senior Product Marketing Manager will craft the go-to-market story, shape product narratives, lead launches, and align sales and marketing teams to enhance product visibility and market impact.