Creative Fabrica
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As a Junior Content & Community Coordinator, you will maintain design quality standards by reviewing portfolios, uploading designs, and updating content. You will organize digital assets, collaborate with internal teams for user experience, respond to client inquiries, and support team onboarding while tracking performance metrics.
The Operations Manager will lead a team of customer service and content coordinators, developing operational processes, and implementing KPIs to enhance performance and efficiency in providing high-quality content and support to B2B clients.
As a Line 2 Customer Support Agent, you will handle escalated inquiries from Level 1 agents, provide customer support through Facebook, monitor and report bugs, collaborate with the support team, analyze escalation trends, and maintain documentation of all cases.
As a Senior Frontend Engineer at Creative Fabrica, you will develop the Studio platform, translate user and business needs into functional code, and ensure a seamless user experience, promoting modern development practices.
As a Senior Backend Engineer at Creative Fabrica, you will develop a new platform for managing content lifecycle and discoverability. Your role involves building and maintaining APIs, ensuring quality code, and working with a cross-functional team to create products that delight customers.
The Sr Staff Frontend Software Engineer will own key components of the Creative Fabrica platform, focusing on scalability and performance. Responsibilities include co-creating the technical strategy, mentoring team members, contributing to the codebase, and advocating for modern development practices.
As Head of Apps (Studio), you will lead the development of the Studio design tool and associated apps, focusing on user engagement, growth, and AI content integration. Responsibilities include monitoring performance metrics, analyzing user behavior, collaborating with teams, and optimizing app offerings to enhance user creativity and retention.
As Head of Platform, you will drive the user experience for account management, ensure compliance and platform robustness, and oversee the Admin Dashboard. Collaborating with various teams, you will optimize user flow and contribute to product strategy and growth metrics.
The Senior Site Reliability Engineer will enhance Creative Fabrica's infrastructure to support growth, actively monitor and propose improvements, automate developer self-service platforms, and engage in cloud account management. Responsibilities include site releases and debugging during on-call rotations.
The Head of App Engineering will lead and scale engineering teams, ensuring high-quality application delivery while aligning engineering efforts with business objectives. Responsibilities include team management, mentorship, strategizing growth, collaborating on product roadmaps, and enforcing coding standards for development processes.
As a Technical Product Owner, you'll lead the email strategy, overseeing all aspects of email communications including transactional design and marketing automation. Responsibilities include optimizing workflows, analyzing metrics, ensuring compliance, troubleshooting technical issues, and collaborating cross-functionally to enhance user engagement.
As a Senior Backend Engineer (Go) on the Growth team, you'll develop and maintain APIs for Creative Fabrica's web applications, drive technical designs, and participate in building products that enhance user experience. You'll work in a fast-paced environment, focusing on building high-quality, scalable systems in collaboration with cross-functional teams.
The Office Experience Manager will enhance workplace culture by managing office space, organizing events, and ensuring operational efficiency. Responsibilities include overseeing facility management, improving employee engagement through activities, gathering feedback, and collaborating with departments to meet employee needs while maintaining health and safety standards.