Jobs at Cprime

Sell Cprimes ServiceNow and Moveworks transformation and AI-enabled services to new and existing enterprise accounts. Manage full sales cycle, build pipeline, co-sell with partners, develop account strategies, forecast, and transition closed deals to delivery teams while driving KPIs and market strategy.

Manage Salesforce and Atlassian PPC data quality for licensing and renewals: monitor error queues, triage and correct records, remove duplicates, maintain account mappings, escalate defects, report trends, and recommend process improvements to reduce manual effort.

Lead hands-on ServiceNow development and implementation across core apps, custom scoped apps, portals, and integrations. Design scalable solutions, build REST/SOAP integrations, develop Employee Center and CSM portals, enforce code quality and upgrade-safe patterns, optimize platform performance and CMDB integrity, and mentor junior engineers while conducting code reviews and technical design work.

Lead end-to-end ServiceNow technical architecture and delivery across Now Platform product lines. Design scalable solutions, integrations, security, data models, and Employee Center/CSM portals. Enforce platform standards, provide hands-on development leadership (scripting, Flow Designer, IntegrationHub), run architecture reviews and workshops, mentor teams, and guide upgrade-safe, maintainable implementations.

Lead Atlassian migrations and implementations for clients: assess current systems, plan and execute migrations, develop migration tooling and infrastructure, configure Atlassian and external authentication, troubleshoot, run trainings and provide post-implementation support, and travel to client sites as needed.

Sell Organizational Change & Performance consulting across North America: acquire new enterprise clients, grow strategic accounts, lead consultative sales cycles, develop executive relationships, collaborate with practice and delivery teams, and drive bookings and pipeline for transformation, change management, learning, and agile initiatives.

Lead end-to-end ServiceNow technical architecture and delivery across Now Platform product lines. Design scalable solutions, integrations, data and security models, and portal experiences (Employee Center and CSM). Enforce platform standards, lead workshops and design reviews, provide hands-on development for complex builds, mentor teams, and mitigate technical debt to ensure upgrade-safe, maintainable implementations.

Lead enterprise-scale implementations and migrations of Atlassian tools, architect solutions, and guide cross-functional teams in optimizations and automation.

Design, build, tune, and deploy GenAI and LLM-based applications using RAG pipelines, vector databases, and agentic frameworks. Implement prompt engineering, integrate models with enterprise systems, process large unstructured data, and establish MLOps/CI-CD pipelines on cloud/container platforms for production-scale deployments.

Lead contract setups and configure Oracle to automate revenue recognition and partner revenue share. Create and scope ChRM and AR builds, test and upload Oracle data feeds, prepare monthly revenue share invoices, journal entries, and reconciliations. Troubleshoot discrepancies, support audits, liaise with partners and internal teams, and drive process improvements and automation using RPA tools.

The Atlassian Technical Consultant will manage Atlassian tools' lifecycle, develop integrations, automate tasks, and provide client support for optimal system performance.

Lead and execute global B2B content strategy from India: create thought leadership, long-form content, case studies, and social media (LinkedIn). Partner with Marketing, Product, Sales, and Execs to translate complex tech topics into buyer-focused messaging, manage editorial production, optimize content for SEO and performance, and measure impact to drive demand and pipeline.

Provide world-class inbound and outbound customer support onsite in Blue Ash, OH. Manage escalations, resolve issues within policy, capture accurate contact data, collaborate with internal teams, and recommend process improvements to prevent recurring customer complaints.