Teams at Cprime

Leads the architecture, development, integration, testing, deployment, and maintenance of CRM, IVR, marketing automation, analytics, and campaign platforms. Oversees Salesforce or Dynamics 365 solutions, backend APIs, cloud infrastructure, CI/CD, observability, data pipelines, and automated testing. Mentors engineers, establishes technical standards, ensures security and compliance, collaborates with business and technical stakeholders, and manages delivery timelines across customer engagement and marketing technology initiatives.

Designs and shapes Atlassian solutions throughout the pre-sales lifecycle, including customer discovery, architecture, workshops, demonstrations, proofs of concept, estimates, RFP responses, and Statements of Work. Advises on Jira, Jira Service Management, Confluence, integrations, migrations, security, governance, configuration, and adoption. Partners with sales and delivery teams to manage risks, define commercially credible scopes, and ensure solutions transition effectively into implementation.

Drive new business and expansion sales for ServiceNow consulting, implementation, optimization, and managed services across Healthcare, Life Sciences, State and Local Government, and Higher Education. Own the full sales cycle, develop territory strategy, build pipeline, engage executive stakeholders, navigate complex procurement processes, partner with ServiceNow teams, manage forecasts, and achieve revenue targets.