Jobs at CPI Security Systems

The Customer Support Advisor will provide exceptional service by resolving customer inquiries about security systems and products, utilizing various communication platforms.

Design, present, and sell commercial security and automation solutions to businesses. Generate leads, conduct prospecting, maintain customer relationships, schedule account appointments, merchandise product displays, and collaborate with sales leadership to achieve targets. The role offers base salary plus uncapped commissions, training, benefits, and company-provided equipment.

Sells commercial security and automation solutions to businesses through prospecting, lead generation, presentations, product design, and customer relationship management. The representative schedules appointments, meets sales targets, merchandises product displays, develops customer relationships, and collaborates with sales leadership. Compensation includes a base salary, uncapped commissions, and benefits. Training is provided, and outside sales experience is preferred but not required.

Sell residential, commercial, and new-construction security and home automation products through inbound and outbound calls. Advisors assess customer needs, recommend customized solutions, upsell and cross-sell services, maintain accurate sales documentation, manage opportunities in Salesforce and other CRM systems, and convert leads into sales or appointments. The role emphasizes consultative selling, customer care, quota attainment, and collaboration with field sales and technicians in a fast-paced environment.

Lead marketing analytics strategies, measurement frameworks, dashboards, attribution models, campaign analysis, ROI reporting, and A/B testing. Maintain analytics tracking across digital and offline channels, ensure data quality, troubleshoot implementations, and translate performance data into actionable recommendations. Partner with Marketing, Sales, agencies, and vendors to optimize campaigns, improve customer journey insights, and support data-driven decision-making.

Sell commercial security and automation solutions to businesses through company leads, prospecting, scheduled appointments, presentations, and solution design. Build customer relationships, merchandise product displays, meet sales targets, and collaborate with sales leadership. The role offers training, base salary, commissions, company equipment, benefits, and performance-based earning potential.

Sell commercial security and automation solutions to businesses through company leads and self-generated prospecting. Responsibilities include presenting and designing solutions, maintaining customer relationships, scheduling account appointments, merchandising product displays, meeting sales targets, and collaborating with sales leadership. The role offers training and performance-based compensation, with outside sales experience preferred but not required.

Sell commercial security and automation solutions to businesses through company leads and self-generated prospecting. Responsibilities include presenting and designing solutions, maintaining customer relationships, scheduling account appointments, merchandising product displays, meeting sales targets, and collaborating with the sales team. The role offers training, base salary, commissions, and benefits.

Sell commercial security and automation solutions to businesses by generating leads, designing and presenting proposals, maintaining customer relationships, scheduling appointments, merchandising product displays, and collaborating with the sales team to meet targets.

Design, present, and sell commercial security and automation solutions to businesses. Self-generate leads, manage weekly appointments, build customer relationships, merchandise product displays, and work with the Sales Manager to meet or exceed sales targets. Earn commission-based pay with training and benefits.

Lead and coach a team of Customer Support Advisors in an in-office call center. Manage daily floor operations, staffing, triage, KPIs, escalations, performance reviews, coaching, and employee resources while supporting complex technical customer issues and fostering a positive team environment.

Support the President and company executives by managing calendars, communications, travel, meetings, reports, dashboards, contracts, office logistics, and sensitive information. Coordinate executive events and operational priorities, track project deliverables, prepare presentations and correspondence, and identify process improvements. The role requires strong organization, discretion, communication, and proficiency with Microsoft Office, Salesforce reporting, and Tableau.

The Corporate Controller oversees the accounting department, manages financial operations, ensures compliance, prepares reports, and drives financial strategies with a focus on continuous improvement.

Lead data architecture and hands-on engineering to build a cloud data warehouse on Snowflake using Data Vault 2.0 and dbt. Design standards, implement ETL/ELT pipelines with Python and SQL, ensure data quality and governance, mentor engineers, and support on-prem to cloud migration.

The Customer Retention Specialist will provide excellent customer service, resolve disputes, retain customers, improve retention rates, and ensure customer satisfaction with empathy and professionalism.

The Commercial Sales Representative sells security and automation solutions, manages customer relationships, generates leads, and collaborates with team members to meet sales goals.

Provide commercial legal support including drafting, reviewing, negotiating contracts; assist corporate transactions, governance, risk mitigation, compliance, and litigation management; advise business teams and maintain contract lifecycle and legal processes in an on-site role.

Lead enterprise learning strategy, onboarding, LMS oversight, talent reviews, leadership coaching, and training operations. Partner with business leaders to design and deliver learning programs, enable product and system launches, manage a direct report, and run high-potential and leadership development initiatives to improve performance and bench strength.

Design, build, test, and maintain full-stack cloud and on-prem applications. Integrate third-party PaaS, support CI/CD pipelines, troubleshoot SQL systems, participate in Scrum, document designs, and collaborate with stakeholders.

Lead Salesforce, enterprise applications, and custom software engineering teams; define and execute platform and engineering strategy; oversee architecture, integrations, CI/CD, DevOps, release management, and AI-enabled developer tooling; drive modernization, technical standards, and platform governance; build and develop technical leadership and engineering teams to deliver reliable, secure, scalable business solutions.