CPI Security Systems
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The Underwriting Representative evaluates and analyzes sales for new and existing customers, focusing on contract information and credit reports for approval decisions. Responsibilities include onboarding accounts, ensuring compliance with CPI policies, maintaining accuracy in data verification, and communicating effectively with team members. Attention to detail and strong analytical skills are essential.
The Customer Operations Manager will oversee the onboarding of new customers, ensuring a smooth experience and compliance in account setup. This role involves managing a team, collaborating with various departments, and gathering customer feedback for continuous improvement.
The Customer Support Supervisor manages digital customer support operations, oversees team performance, and ensures high quality service across channels. They are responsible for resolving customer escalations, training staff, monitoring metrics, and improving service workflows to enhance customer satisfaction.
The Commercial Sales Manager will manage the sales force, develop strategies to grow the customer base, improve sales efficiencies, conduct recruitment and sales meetings, and resolve customer inquiries. They will need strong leadership skills and a focus on strategic planning to drive business growth in the Charleston, SC market.
The Sales & Customer Retention Specialist markets and sells security and home automation products, engages with customers to drive sales, maintains a sales pipeline using Salesforce, addresses customer concerns to retain clients, and provides excellent customer service throughout the sales cycle.
The Product Designer will lead the design process for WordPress-based products, focusing on user-centered design, responsive design, and effective collaboration with cross-functional teams. Responsibilities include creating wireframes and prototypes, maintaining design documentation, and iterating on designs based on feedback. The role requires proficiency in design tools and a strong portfolio showcasing relevant work.
The Salesforce Revenue Cloud Solution Engineer will act as a technical owner for Salesforce CPQ and Billing, implementing features, designing solutions, and collaborating with IT and business teams to enhance functionality across various processes. They will also maintain automation tools and develop reports while guiding others on Salesforce practices.
The Search Engine Marketing SEM Strategist at CPI Security will manage and optimize paid digital media channels, aiming to enhance lead generation and customer engagement. They will analyze data to inform bidding, ad content, and landing page performance while introducing consumer segmentation strategies and monitoring campaign effectiveness metrics.
The Inside Sales Advisor at CPI Security will engage with homeowners to assess their security needs and customize solution packages. Responsibilities include selling products through incoming calls, maintaining a sales database in Salesforce, and providing exceptional customer care throughout the sales cycle.
The Customer Success Representative is responsible for onboarding new customers, addressing inquiries and concerns, and maximizing installation opportunities. This role involves effective communication, problem-solving, and building long-term customer relationships to ensure satisfaction.
As a Commercial Sales Manager, you will oversee the sales team, develop growth strategies, manage budgets, improve sales efficiency, recruit new staff, hold regular meetings, and maintain strong relationships with key customers to drive sales for CPI Security.
The Commercial Sales Manager is responsible for profitable growth and strategic planning within the business solutions department, managing the sales force, improving sales efficiencies, recruiting and training staff, and maintaining client relationships.
The Marketing Manager for Customer Lifecycle at CPI Security will develop and execute marketing strategies aimed at improving customer retention and revenue growth. Responsibilities include analyzing customer data, designing campaigns, collaborating with sales teams, creating loyalty programs, and employing data-driven insights to drive engagement.
The Marketing Channel Coordinator at CPI Security is responsible for managing marketing communications and materials for new construction and commercial channels. This role includes developing insights to understand market demographics, creating and managing sales materials, supporting content marketing efforts, and analyzing consumer data to drive sales and growth opportunities.
As a Commercial Sales Representative, you will engage with businesses to understand their security and automation needs, present solutions, and drive sales through self-generated leads and company support. You're expected to maintain customer relationships, manage appointments, and collaborate with your sales team to hit targets.
As an Alarm Monitoring Advisor, you will monitor and respond to alarms, communicate with customers, and relay important information to first responders in real-time. Your role involves handling incoming calls, addressing inquiries, and ensuring excellent customer service, all while navigating a busy and fast-paced environment.