Teams at Coupang

The Senior Staff of Product Design will lead the design of core e-commerce offerings, optimizing user experiences across various categories while collaborating with cross-functional teams and leveraging data-driven insights.

The HRM Specialist will manage dispatch operations, employee data, HR metrics, support HRBP objectives, and handle administrative tasks.

The CS Learning & Development Specialist develops training programs, manages knowledge systems, and ensures quality assurance for customer service teams. Key responsibilities include training delivery, knowledge management, and quality monitoring to drive improvement in service standards and agent performance.