Teams at Coupang

Designs, deploys, troubleshoots, and supports complex data center, fulfillment center, corporate office, WAN, Wi-Fi, and firewall networks in Taiwan. Partners with global network, automation, robotics, operations, corporate IT, and vendor teams to deliver standardized network solutions. Manages network projects, crisis situations, vendor relationships, and operational improvements while ensuring reliable infrastructure and high-quality user experiences.

Leads Coupang Taiwan’s communications leadership and retail public relations strategy. Advises executives, develops consumer campaigns and commercial storytelling, manages media relationships, and protects corporate reputation through crisis communications. Partners with marketing, supply chain, legal, and regional teams to align messaging. Also mentors the communications team, manages PR agencies and budgets, and measures campaign performance across Taiwan’s retail market.

Develop and execute cross-border business strategies for Taiwan, coordinating marketing, vendors, product, and operations teams. Improve processes, operational efficiency, and customer experience through cross-functional projects. Analyze sales performance, market trends, and customer feedback to identify merchandise and marketing opportunities, while defining performance metrics and driving revenue growth.