Jobs at Couchbase

Drive strategic enterprise opportunities, exceed sales objectives, establish accounts, manage sales pipeline, and build customer relationships for Couchbase's products.

Senior individual contributor owning partner operations analytics and systems globally. Responsibilities include partner attribution methodology and data governance, SFDC and marketplace data integration, reporting and dashboards for PDMs and ELT, deal-registration and CSP co-sell operations, partner program operations, forecasting, scorecards, and compliance/audit for partner-sourced and partner-influenced revenue.

Drive technical pre-sales engagements by defining customer challenges, delivering demos, workshops and PoC support, and mapping solutions to Couchbase. Act as trusted technical advisor to developers, architects and executives, collaborate with sales, product and engineering, and produce technical collateral and architectures to ensure successful adoption.

Lead delivery and value realization for strategic enterprise customers, driving adoption, ROI, renewals and expansions. Orchestrate cross-functional teams, manage complex multi-phase programs, engage executive stakeholders, mitigate delivery risks, and feed customer insights into product and GTM improvements.

Drive customer engagements to architect, deploy, tune, and operate Couchbase-based data platforms. Solve complex technical issues, enable AI-ready architectures, advise stakeholders, collaborate with sales, and author technical collateral.

Sell Couchbase NoSQL database products and services to enterprise customers. Drive new business, grow existing accounts, mentor junior reps, generate pipeline, coordinate pre-sales and partners, close deals, and provide accurate forecasts. Demonstrate platform knowledge across Cloud SaaS and on-prem environments.

The role involves managing strategic accounts, driving new business and retention, building relationships with executives, and executing account plans.

Own the technical narrative for Couchbase: create positioning, technical content, demos, benchmarks and competitive intelligence; enable Sales and Engineers; represent the product externally; partner on launches and roadmap input.

Produce and maintain auditable SaaS ARR roll forwards and consumption models; analyze retention (NRR/GRR/cohorts); support bookings, revenue forecasts, pipeline and funnel analytics from Salesforce; track GTM unit economics (LTV/CAC, SaaS Magic Number); prepare board/PE sponsor reporting, AOP and rolling forecasts; deliver fast, precise ad hoc analyses for CFO and leadership.

Lead architecture for Couchbase's Capella Control Plane, focusing on scalability and reliability. Develop production-quality Golang code, mentor engineers, and integrate AI/ML processes into the platform.

Lead the solutions engineering team, refine the technical sales process, mentor SEs, and collaborate with product and engineering teams based on market insights.

Provide frontline technical support for Couchbase deployments (on‑prem and cloud): troubleshoot and reproduce issues, engage customers via ticketing and screen sharing, modify or write code or simulate failures, author knowledge‑base articles, specialize in product components, and act as single point of contact for strategic customers. Role requires split shifts (rotational Sat–Wed).

Process and maintain customer orders across the subscription lifecycle. Prioritize and execute orders, resolve booking errors, collaborate with Sales, Finance and Commercial Strategy, support subscription/licensing delivery, manage marketplace and training orders, handle SOX evidence, reconcile SFDC with accounting, and participate in quote-to-cash testing.

Senior Product Manager to own end-to-end AI infrastructure capabilities across Couchbase products. Responsibilities include customer-driven PRFAQ/PRD creation, close engineering partnership, design partner programs, cross-portfolio coordination, GTM enablement, and using AI-driven PM practices to ship measurable, adopted features with named reference customers.

As a Deployed Customer Engineer, you will bridge Couchbase's engineering and customer goals, implementing solutions and optimizing performance for mission-critical applications.

As a Deployed Customer Engineer, you'll create high-performance database architectures, write production-grade code, solve complex challenges, and ensure optimal customer integration with Couchbase's products.

As a Lead Software Engineer at Couchbase, you'll enhance the performance of storage engines, develop enterprise-grade systems, and collaborate on product requirements. You'll take ownership, produce high-quality software, investigate customer issues, and write detailed specifications.

Lead end-to-end product execution for one or more AI platform capabilities across Capella and Couchbase Enterprise. Write PRFAQs/PRDs, validate with named enterprise customers, partner closely with engineering, design, sales and GTM, drive launches and adoption, and embed AI-driven PM practices. Mentor junior PMs and contribute to cross-portfolio strategy and external-facing content.

Lead end-to-end product strategy and execution for a major AI portfolio area across Capella and Couchbase Enterprise. Own PRFAQs/PRDs, validate with named enterprise customers, partner closely with engineering, sales, GTM, and analysts, run design partner programs, mentor PMs, and drive AI-driven PM practices to ship measurable, adopted capabilities and build reference customers.

Provide legal support for commercial contracting and corporate governance. Independently draft, review, and negotiate buy-side and sell-side agreements; create templates and playbooks; streamline contracting processes; advise on privacy/AI governance, global regulatory and import/export compliance; assist with entity maintenance, policy management, and routine dispute resolution.