Jobs at CoServ

Processes electronic, mailed, and bank payments for utility accounts; balances payment activity, handles chargebacks and reversals, researches misapplied payments, and reconciles transactions with Accounting and Treasury. Supports billing, deposits, refunds, bank drafts, and utility revenue procedures. Maintains documentation, performs system testing, communicates with customers, and complies with safety and information security policies.

Supports business users, processes, and systems through process analysis, requirements gathering, business case development, project coordination, process testing, and user acceptance testing. The role identifies efficiency improvements, documents processes, facilitates workshops, develops training materials, and coordinates with cross-functional teams. It also requires Microsoft Office proficiency, strong analytical and communication skills, occasional driving and travel, and compliance with company safety and information security policies.

Supports corporate financing, debt portfolio management, capital planning, bond and private placement transactions, refinancing analysis, financial modeling, covenant compliance, credit rating agency reviews, and regulatory rate activities. Prepares debt schedules, forecasts, liquidity and credit analyses, lender reports, board presentations, and cost-of-service studies for electric and natural gas utilities. Monitors capital market conditions, financing documentation, regulatory requirements, and industry trends while supporting audits and finance leadership.

Manage, troubleshoot, secure, and maintain enterprise network infrastructure, including routers, switches, firewalls, wireless networks, VPNs, and intrusion detection systems. Perform root cause analysis, monitor network performance, plan upgrades, support connectivity across LAN, WAN, CAN, and remote sites, and contribute to IT projects. Participate in after-hours on-call support and collaborate with IT teams to improve network reliability, scalability, and security.

Performs engineering calculations, material evaluations, field validations, technical documentation, equipment recommendations, cost estimates, and detailed drawings for utility distribution systems. Develops construction and functional specifications, maintains standards manuals and databases, supports complex projects, investigates stakeholder concerns, and coordinates testing and corrective actions. Works with internal and external stakeholders while complying with electrical, safety, and operating requirements in office and field environments.