Jobs at Cortland

Oversee apartment applications from submission through move-in, serving as the primary applicant contact. Review and verify income, rental, employment, identity, credit, and criminal documentation; prepare leases; manage pre-move-in requirements; issue adverse action notices; maintain OneSite records, lease data, CRM funnels, and reports; and support communities with accurate application and leasing information.

Manage prospective applications from submission through move-in, serving as the primary applicant contact. Prepare leases, verify income and rental documentation, maintain records in OneSite, coordinate pre-move-in requirements, send adverse action notices, produce community reports, maintain CRM and lease data, and close final account statements. The role requires strong organization, communication, confidentiality, customer service, and flexibility for weekends or extended hours.

Supports technology strategy and transformation through business analysis, process discovery, roadmap planning, financial modeling, ROI and total-cost-of-ownership analysis, market research, vendor evaluations, and executive presentations. The role translates business needs into technology requirements, assesses AI and data opportunities, tracks KPIs and adoption, and supports investment decisions across business and technology teams.

Develop technology strategies, roadmaps, investment cases, and prioritized initiatives aligned with business outcomes. Lead discovery, vendor evaluations, build-versus-buy decisions, ROI and total-cost-of-ownership analyses, stakeholder alignment, and solution adoption. Partner with technical and business teams to define requirements, manage delivery dependencies, establish KPIs and OKRs, and communicate actionable recommendations to executive leadership.

Lead marketing and lead‑generation strategy for a regional multifamily portfolio: analyze submarkets, partner with onsite and corporate teams, manage digital and offline campaigns, optimize lead sources, oversee branding/collateral, track performance metrics, and drive occupancy and revenue through targeted outreach and community engagement.

Leads Cortland’s end-to-end video production and content strategy, including concept development, scripting, filming, directing, editing, post-production, publishing, and distribution. Partners with executives and cross-functional teams to create brand-aligned storytelling for internal and external audiences. Manages budgets, vendors, equipment, production workflows, asset libraries, and performance analytics while mentoring creative contributors and ensuring high production standards.

Process rental applications, verify applicant documentation, respond to calls and digital inquiries, provide guidance through the leasing process, resolve concerns, maintain compliance with Fair Housing practices, and manage multiple applicants in a high-volume contact center. The role requires bilingual English and Spanish communication, strong organization, confidentiality, technology proficiency, and flexibility for weekends and extended hours.

Leads the operations and performance of a multifamily apartment community, including team development, leasing and revenue growth, resident satisfaction, compliance, vendor management, budgeting, expense control, and KPI analysis. The role owns occupancy, revenue, and NOI targets while coordinating with marketing, corporate partners, and service teams to maintain premium community standards.

Serves as a strategic partner to the President of Operations by managing calendars, travel, communications, briefings, meetings, action tracking, expenses, and operational initiatives. The role requires proactive prioritization, confidential handling of information, stakeholder coordination, executive representation, and occasional travel. It is a full-time, in-office position in Atlanta with flexibility for evenings and weekends as needed.

Review and process rental applications, verify applicant documentation, respond to calls, emails, and chats, and guide prospective residents through the leasing process. The role requires accurate compliance with Fair Housing standards, confidential information handling, empathetic communication, de-escalation skills, multitasking, and proficiency with office, CRM, and property management systems in a high-volume contact center.

The Community Relations Manager supports onsite property operations, drives leasing sales and occupancy, manages sales pipelines and CRM records, builds resident and prospect relationships, oversees vendor coordination, maintains community standards, and executes marketing, social media, resident events, and engagement programs. The role requires strong communication, organization, compliance awareness, consultative selling, and a premium customer experience focus.

Develops and executes regional marketing, advertising, and lead-generation strategies for multifamily communities. Analyzes market trends, advertising performance, customer demographics, and competitive conditions to improve qualified leads, occupancy, revenue, and resident experience. Partners with community, operations, investments, social media, website, branding, and design teams; manages marketing budgets, brand consistency, partnerships, collateral, outreach, and performance reporting across the portfolio.

Develop and support Microsoft Dynamics 365 Finance & Operations throughout implementation and post-go-live operations. Design and build customizations, extensions, integrations, reports, data entities, and financial modules using approved extension patterns. Support testing, deployment, environment management, troubleshooting, performance tuning, and production issues. Lead offshore developers, mentor junior staff, document technical solutions, and collaborate with functional and business stakeholders while ensuring financial data integrity.

Oversee accounting, financial reporting, investor reporting, and operational activities for assigned investment funds and related entities. Manage relationships with third-party fund administrators, review capital calls, distributions, allocations, management fees, waterfalls, and financial statements, and resolve discrepancies. Support audit, tax, quarter-end, year-end, and cross-functional reporting initiatives while ensuring accurate and timely deliverables.

Drive apartment occupancy and revenue through consultative leasing, pipeline management, follow-up, and lease closing. Support onsite operations, inspections, vendor relationships, compliance, and community standards. Build strong resident and prospect relationships, manage marketing and social media programs, execute resident events, resolve concerns, and deliver a premium living experience while meeting sales targets and KPIs.

Supports corporate accounting and financial reporting by maintaining general ledger accounts, preparing journal entries, accruals, reconciliations, billing, accounts receivable activities, and fixed asset accounting. Assists with month-end and year-end close, audit requests, financial analysis, discrepancy resolution, and cross-functional accounting inquiries. Requires strong knowledge of GAAP, analytical ability, attention to detail, communication skills, and a bachelor's degree in accounting or a related field.

Leads operational excellence across a multimillion-dollar multifamily real estate portfolio. Responsibilities include developing high-performing teams, improving performance through data-driven initiatives, overseeing budgeting and financial planning, supporting acquisitions and underwriting, managing operational due diligence, and aligning cross-functional stakeholders. The role requires regular travel throughout the designated market and focuses on driving growth, accountability, customer service, and long-term portfolio value.

Manages resident and prospect relationships while supporting onsite community operations. Responsibilities include driving leasing sales and occupancy, managing sales pipelines and CRM records, conducting property inspections, coordinating vendors, addressing resident concerns, maintaining compliance and brand standards, executing marketing and social media programs, and planning resident events. The role partners with community management and onsite teams to deliver a premium resident experience and achieve revenue and performance goals.

Manage accounts payable processes, including invoice review and payment, weekly check runs, employee expense reports, payable batch accuracy, financial recordkeeping, 1099 preparation, vendor statement reconciliation, discrepancy resolution, AP reporting, and monthly bank reconciliations. The role requires strong accounting knowledge, organization, quantitative reasoning, communication, and attention to detail while handling multiple deadlines.

Provide senior legal counsel to residential operations on resident matters, property management, compliance, litigation, and risk. Oversee litigation strategy and outside counsel, conduct compliance reviews and training, draft and negotiate operational contracts, partner with business leaders to mitigate risk, and lead a small legal team supporting multi-state multifamily portfolios.