Jobs at Cortland

Manages resident and prospect relationships while supporting onsite community operations. Responsibilities include driving leasing sales and occupancy, managing sales pipelines and CRM records, conducting property inspections, coordinating vendors, addressing resident concerns, maintaining compliance and brand standards, executing marketing and social media programs, and planning resident events. The role partners with community management and onsite teams to deliver a premium resident experience and achieve revenue and performance goals.

Manage prospective rental applications from submission through move-in, serving as the primary applicant contact. Prepare leases, review income and identity documentation, maintain records in OneSite, coordinate insurance and utility requirements, issue adverse action letters, provide community reports, track application and lease data, and close final account statements. The role requires strong organization, communication, confidentiality, time management, and flexibility for weekends or extended hours.

Manage applicants from application through move-in by overseeing screening, approvals, lease preparation, documentation, and pre-move-in requirements. Generate leases, verify income and identity documents, maintain records in OneSite, send adverse action notices, produce community reports, update lease data, close final account statements, and track application activity in CRM systems. The role requires strong organization, communication, confidentiality, customer service, and flexibility for weekend or extended-hour work.

Manage prospective resident applications from submission through move-in, serving as the primary applicant contact. Review and verify income, rental, identity, employment, credit, and other documentation; prepare leases and adverse action notices; maintain records in OneSite; coordinate insurance, utilities, bonds, and signer agreements; produce community reports; track leasing activity, dates, tasks, and final account statements; and support consistent, compliant leasing processes.

Manage prospective resident applications from submission through move-in. Responsibilities include reviewing applicant documentation, preparing and executing leases, verifying income and rental history, maintaining records in OneSite, coordinating pre-move-in requirements, issuing adverse action notices, producing community reports, updating lease data, and tracking application tasks in the CRM. The role requires strong organization, communication, confidentiality, customer service, and flexibility for weekends or extended hours.

Leads the overall operation and financial performance of a multifamily apartment community. Responsibilities include team leadership and development, leasing and revenue growth, resident satisfaction and issue resolution, compliance, property inspections, vendor and contract management, budgeting, expense control, KPI analysis, marketing collaboration, and stakeholder alignment.

Supports enterprise finance and procurement applications through configuration, administration, troubleshooting, release management, and testing coordination. Documents business requirements, functional designs, solution options, decisions, and open items. Maintains expertise in Dynamics 365 F&O and Coupa while partnering with technical teams and business stakeholders to improve processes, system performance, and operational outcomes.

Own companywide budgeting, forecasting, financial reporting, cash flow planning, long-range projections, valuation modeling, and scenario analysis. Partner with executives and cross-functional leaders to translate financial and operational data into actionable insights. Improve FP&A processes, automate reporting, maintain EPM data integrity, and develop executive presentations and dynamic models supporting strategic decisions.

Lead the technical aspects of Microsoft Dynamics 365 F&O, managing configuration, integration, and platform ownership while mentoring junior members and ensuring quality assurance.

Lead monthly, quarterly, and annual close activities for corporate entities, including journal entries, reconciliations, financial statements, variance analysis, and U.S. GAAP compliance. Support corporate and real estate accounting, audits, internal controls, tax and regulatory reporting, process improvements, automation, system implementations, and finance transformation initiatives. Partner cross-functionally and mentor less experienced accounting team members.

Manage accounts payable processes, including invoice review and payment, weekly check runs, employee expense reports, payable batch accuracy, financial recordkeeping, 1099 preparation, vendor statement reconciliation, discrepancy resolution, AP reporting, and monthly bank reconciliations. The role requires strong accounting knowledge, organization, quantitative reasoning, communication, and attention to detail while handling multiple deadlines.

Lead marketing and lead‑generation strategy for a regional multifamily portfolio: analyze submarkets, partner with onsite and corporate teams, manage digital and offline campaigns, optimize lead sources, oversee branding/collateral, track performance metrics, and drive occupancy and revenue through targeted outreach and community engagement.

Provide high-trust executive support to the CFO, CTO and other leaders: manage complex calendars and travel, coordinate Board and Audit Committee meetings, prepare briefs and materials, track action items, handle confidential financial correspondence, streamline processes, and drive cross-functional alignment to enable executive decision-making and organizational execution.

Lead Cortland's enterprise brand creative strategy and in-house creative team to deliver cohesive, scalable creative across digital, social, print, video, and experiential channels. Drive brand systems, storytelling, AI-enabled content innovation, creative operations, and cross-functional partnerships while building high-performing teams and managing agency relationships to support growth and demand-generation objectives.

Provide senior legal counsel to residential operations on resident matters, property management, compliance, litigation, and risk. Oversee litigation strategy and outside counsel, conduct compliance reviews and training, draft and negotiate operational contracts, partner with business leaders to mitigate risk, and lead a small legal team supporting multi-state multifamily portfolios.

Manage post move-out resident accounts to resolve disputes, negotiate settlements and payment plans, process and reconcile payments, maintain compliant documentation, coordinate recovery and third-party placements, and partner with internal teams to improve recovery rates and reduce write-offs.

Validate and reconcile resident final account statements prior to account closure to protect rental revenue. Review leases, charges, utilities, and documentation; ensure compliance with billing standards; partner with onsite teams, Resident Services, and Account Settlement; participate in audits and reporting; identify process improvements to reduce disputes and revenue loss.

Serve as the onsite welcoming face and operational partner, driving leasing and revenue while ensuring compliance, conducting inspections, managing vendors, maintaining CRM accuracy, executing marketing and resident engagement programs, and delivering concierge-level resident service to meet occupancy and KPI targets.

Design and deploy production-ready machine learning and statistical models, partner with stakeholders to prioritize use cases, build data pipelines and infrastructure, monitor and improve models, and communicate insights using BI and GIS visualization tools.