Corporate Tools LLC Product & Tech

Guthrie likens his role to a captain of a basketball team: “I’m on the court, but I also have leadership responsibilities,” he said. These days, the play he’s most excited about is a communications queue application project aimed at unifying customer service personnel into a single workflow. The efficient tool automates matching between clients and support staff, he said. In the team’s efforts to reimagine customer service, they must keep their eyes on the “ball”: customer data. “We now need to know why certain things happen,” Guthrie said. “This shapes our technology by pushing us to focus on observability.”

When Callant asked what types of payments he should consider for a recent accounts receivable project, he was met with a compelling response: “The sky’s the limit.” He was thrilled. “The prospect of integrating cryptocurrency has been on my professional bucket list — this is the perfect opportunity,” he said. It’s not the first time Callant has received the green light to explore exciting tech. “Go for it” is another common response to his queries. “These responses reinforce the freedom and trust our team values, allowing us to push boundaries for the betterment of work,” he said.