Jobs at Coretek Services

The Patching Administrator will manage patch deployment and validation, assist with vulnerability remediation, document processes, and support operational excellence in IT environments.

Design and support automation solutions using UiPath and Power Automate. Responsibilities include optimizing existing environments, building workflows, collaborating with stakeholders, and maintaining documentation.

Lead administration, development, documentation, and support of the ServiceNow platform. Design and implement modules (Service Catalog, ITAM/ITOM, HRSC, IRM, CSM), integrations via APIs, workflows, and upgrades. Produce system documentation, manage testing and backlog activities in Agile/Scrum, and collaborate with stakeholders to ensure best practices and backward compatibility.

The NOC Administrator provides Level 2 support for monitoring and resolving infrastructure issues, ensuring efficient IT service operation and customer satisfaction.

The Microsoft Support Administrator provides Level 2 technical support for Microsoft products, manages Microsoft 365 and Azure environments, and collaborates with engineers to resolve issues.

Provide escalated Level 3 support and administration for Microsoft 365/Azure environments, resolving complex identity, endpoint, and security issues; implement Conditional Access, MFA, Intune device management, perform root cause analysis, assist on projects, document procedures, and collaborate across support tiers to improve service delivery and automation.

The IT Project Manager ensures timely, budget-conscious project delivery, develops comprehensive plans, manages client relationships, and performs risk management for internal and external projects.

The Service Desk Analyst provides level 1/2 support, resolving user tickets, managing incidents, and contributing to knowledge base for multi-client environments.