Teams at Coretek Services

Lead end-to-end cloud migration and infrastructure modernization programs using PMI/Waterfall practices. Manage SOW development, discovery workshops, migration planning (Azure, AVS, M365, VMware), project schedules, budgets, risks, governance, and stakeholder communications to ensure on-time, on-budget delivery and post-migration stabilization.

The Microsoft Support Administrator provides Level 2 technical support for Microsoft products, manages Microsoft 365 and Azure environments, and collaborates with engineers to resolve issues.

The Senior Service Desk Analyst provides advanced technical support, mentors junior analysts, resolves escalated incidents, and enhances Service Desk processes while delivering customer service to internal and external clients.