Jobs at Copado

Generates qualified sales opportunities through outbound prospecting, including cold calls, personalized emails, video messaging, and social media. Partners with Account Executives to build pipeline, researches target accounts and customer personas, qualifies prospects, communicates product value and ROI, manages account prioritization, handles objections, and consistently works toward sales quotas and KPIs.

Provides highly technical support for the Copado DevOps platform, resolving complex customer issues, troubleshooting integrations, managing escalations, and maintaining investigation and known-issue lifecycles. Leads case swarming, reviews technical investigations, enables support engineers, documents solutions, contributes to the knowledge base, and manages customer expectations. Requires Salesforce and Copado expertise, knowledge of SaaS and development technologies, Git familiarity, and Copado certifications.

Provide highly technical support for the Copado DevOps platform, managing case queues, troubleshooting customer issues, documenting solutions, escalating complex cases, and creating knowledge-base materials. The role requires Salesforce, DevOps, SaaS, API, CLI, SQL, and version-control expertise, along with strong communication and problem-solving skills. The engineer will support global customers, help deliver technical training, review case accuracy, manage expectations, and identify opportunities to explain or upsell Copado solutions.

Generate qualified sales opportunities through outbound prospecting, including cold calls, personalized emails, video messaging, and social outreach. Partner with Account Executives to build pipeline, research target personas, qualify prospects, communicate Copado’s value, manage account prioritization, and meet sales quotas and KPIs.

Generate qualified sales opportunities through outbound prospecting, including cold calls, personalized emails, video messaging, and social media. Partner with Account Executives to build pipeline, research accounts and buyer personas, qualify prospects, communicate business value, manage high-volume accounts, overcome objections, and support quota attainment.

Build and lead Copado’s end-to-end GTM enablement program, covering launch readiness, sales methodology, coaching, onboarding, certification, technology adoption, and performance measurement. Partner with Sales, Marketing, Product, Customer Success, and RevOps to translate strategy into field-ready programs. Lead a small team, manage the enablement technology stack, and connect enablement outcomes to ramp time, win rate, productivity, and quota attainment.

Build and lead Copado’s end-to-end GTM enablement program, including launch readiness, sales methodology, coaching, onboarding, certification, technology adoption, and performance measurement. Partner with Sales, Marketing, Product, Customer Success, RevOps, and People teams to align enablement with GTM strategy. Manage a small team and connect programs to ramp time, win rate, quota attainment, pipeline, and productivity outcomes.

Build and lead Copado’s end-to-end GTM enablement program across readiness and effectiveness. Responsibilities include launch enablement, messaging and positioning rollouts, sales methodology and coaching frameworks, onboarding and certification, GTM technology stack governance, program metrics, and cross-functional partnership with Sales, Marketing, Product, Customer Success, and RevOps. The role also hires and develops a small enablement team and connects enablement outcomes to productivity, win rate, pipeline, and quota attainment.

Own renewals for a North American SaaS customer portfolio, managing opportunities from engagement through negotiation and closure. Build customer relationships, reinforce product value, identify churn risks, maintain a 120-day renewal forecast, negotiate commercial terms, and collaborate with Sales, Customer Success, Legal, and Finance. Maintain accurate CRM records and contribute to improved renewal execution and revenue predictability.

Own renewal outcomes for a portfolio of North American SaaS customers. Manage renewal opportunities from engagement through negotiation and closure, maintain a 120-day forecast, identify churn and retention risks, lead commercial discussions, reinforce customer value, and maintain accurate CRM data. Collaborate with Sales, Customer Success, Legal, and Finance to protect recurring revenue, support customer outcomes, and improve renewal execution.

Own renewal outcomes for a portfolio of North American SaaS customers, from initial engagement through negotiation and closure. Build customer relationships, understand business objectives, reinforce product value, manage a 120-day renewal forecast, identify retention risks, negotiate commercial terms, maintain CRM accuracy, and collaborate with Sales, Customer Success, Legal, and Finance to maximize recurring revenue retention.

Owns the SaaS customer renewal process from quote creation through close, including order management, pricing negotiations, contract compliance, and invoice coordination. Partners with Sales, Customer Success, Legal, and Accounting to reduce churn, improve net revenue retention, ensure accurate contracts, and identify expansion opportunities. Requires strong communication, negotiation, organization, and attention to detail, with at least three years of sales or SaaS renewals experience.

Own a portfolio of strategic enterprise accounts, driving Salesforce and DevOps platform adoption, retention, expansion, and measurable business outcomes. Develop Success Plans, lead executive business reviews, monitor account health, identify renewal risks, partner with Sales on upsell and cross-sell opportunities, represent customer needs to Product, and engage technical teams when needed. Regular travel to customer sites is required.

Own a portfolio of strategic enterprise accounts, develop success plans, drive Salesforce and DevOps platform adoption, and demonstrate measurable business value. Lead executive business reviews, monitor account health, manage renewal risks, and partner with Sales on expansion and retention. Serve as a customer advocate with Product, engage technical resources when needed, and travel regularly to customer sites.

Own a portfolio of strategic enterprise accounts, driving Salesforce and DevOps platform adoption, customer outcomes, retention, and expansion. Build success plans, lead executive business reviews, monitor account health, mitigate renewal risks, support upsell and cross-sell opportunities with Sales, engage Product and Technical Account Managers, and represent customer needs. Regular travel to customer sites is required.

Serve as the primary technical advisor for enterprise Salesforce DevOps customers. Design and optimize Copado Agentia pipelines, branching strategies, metadata management, quality gates, integrations, and deployment workflows. Own customer success plans, monitor platform health, resolve complex technical issues, deliver enablement, and promote AI and platform adoption. Collaborate with Support, Engineering, and Product teams while translating technical challenges into actionable guidance and measurable delivery improvements.

Provides frontline technical support for Salesforce and Copado environments, meeting a 10-minute live-response SLA. Responsibilities include triaging and managing case queues, troubleshooting deployments, CI/CD pipelines, APIs, version control, and Salesforce issues, guiding customers through resolutions, documenting AI feedback, and maintaining follow-up through complete resolution. The role requires strong DevOps expertise, customer communication, analytical problem-solving, and schedule flexibility for global support coverage.

Leads Copado’s global talent acquisition strategy, recruiting team, employer branding, executive searches, technical and go-to-market hiring, campus recruiting, vendor relationships, and recruiting KPIs. Partners with senior leaders and People teams to scale hiring processes, improve candidate experience, advise on workforce planning, and build talent pipelines in new markets, including New Orleans.

Develop and execute integrated partner marketing programs across the Salesforce ecosystem. Own Copado’s Salesforce value proposition, create co-branded campaigns and enablement assets, lead partner events, manage digital communications, and align marketing activity with pipeline goals. Track campaign performance, lead flow, and revenue contribution while coordinating cross-functional stakeholders and producing executive-ready messaging and updates.

Develops and executes Salesforce ecosystem partner marketing programs across sell-to, sell-through, and sell-with motions. Owns Copado’s joint Salesforce value proposition, creates co-branded campaigns and enablement assets, leads event marketing for partner summits and Salesforce events, manages digital communications, and aligns campaign activity with pipeline goals. Tracks performance, lead flow, and revenue contribution while coordinating cross-functional stakeholders.