Jobs at CookUnity

Oversee daily kitchen, warehouse, food safety, fulfillment, and logistics operations. Monitor SOP and KPI compliance, resolve operational issues, manage staffing and schedules, coordinate teams and shift handovers, track performance, prepare reports, and identify process improvements. The role supports cross-functional communication, operational scalability, cost efficiency, customer satisfaction, and profitability.

Onboard and activate new chef-creators by preparing launch materials, managing timelines, providing multi-channel support and education, maintaining compliance documentation, coordinating internal workflows, and improving onboarding processes. The role manages creator relationships throughout a 9–12 week launch period before transition to Account Management, while supporting reporting, audits, and special projects.

Own the consumer shopping and discovery experience across web and mobile, including home, search, menus, collections, product details, cart, and checkout. Set product vision and roadmap, partner with design and engineering, manage server-driven UI, improve UX consistency, run experiments, and use metrics to increase conversion, order frequency, and retention. Collaborate with personalization and AI teams to translate intelligence into useful frontend experiences.

Lead CookUnity’s B2B sales growth across foodservice, retail, institutional, and distribution channels. Own the full sales funnel, develop revenue strategy, generate pipeline, close major accounts, expand relationships, and drive retention. Build and scale the sales organization, including recruiting, coaching, compensation, forecasting, CRM discipline, sales playbooks, and performance management. Partner cross-functionally on pricing, packaging, service, and product decisions while pursuing a path to $100 million in revenue.

Own CookUnity’s organic social presence and build its audience through highly shareable, culturally relevant content. Develop concepts, shoot and edit short-form videos, write captions, publish, analyze performance, and iterate independently. Track trends across food, entertainment, and internet culture; create repeatable viral formats; represent the brand publicly; and develop on-camera talent. The role requires entrepreneurial judgment, rapid execution, strong platform fluency, and a proven record of growing social audiences organically.

Partners with operations leaders to improve performance through financial modeling, business cases, investment evaluation, forecasting, and performance reviews. Builds models for expansion and automation, translates operational drivers into financial outcomes, establishes initiative success measures, and recommends corrective actions. Develops reporting tools, improves planning processes and data quality, and influences resource allocation and operating decisions across kitchens, fulfillment, supply chain, and expansion initiatives.

Leads CookUnity’s Advanced Analytics function, setting strategy and partnering with Product, Finance, Operations, Marketing, and leadership. The role involves experimentation, causal inference, retention and growth analysis, marketing measurement, product impact evaluation, and translating insights into business decisions. This hands-on player-coach will guide complex analytical work, develop analysts, improve analytical rigor, and shape team structure and priorities.

Own the revenue engine product strategy and roadmap covering pricing, promotions, payments, fraud prevention, and customer growth. Analyze payment trends, design experiments, prioritize stakeholder requests, lead engineering delivery, and establish outcome metrics. Partner cross-functionally with Growth Marketing, Operations, Legal, Security, Infrastructure, and Shopper Experience teams to improve payment success, conversion, retention, and promotional effectiveness.

Senior Full Stack Engineer responsible for designing, building, and maintaining customer-facing post-order experiences, backend services, databases, and Server-Driven UI within a BFF architecture. The role involves hands-on coding, feature ownership, software architecture, testing, code reviews, mentoring, technical troubleshooting, uptime support, and collaboration with Product, Design, Data, Marketing, Customer Experience, and Operations.

Supports high-impact business operations and strategy initiatives across the company. Responsibilities include measuring Chef Marketing performance, building reports and dashboards, tracking OKRs, identifying growth opportunities, developing business cases, and collaborating with Growth, Analytics, Product, Brand, and Chef Operations teams. The role also contributes to strategic research, presentations, documentation, and initiative design.

As an Operations Manager II, you will oversee daily operations, manage teams, ensure compliance with KPIs, and drive process improvements for the New York market.

Own supply chain analyses and reporting related to ingredient usage, purchasing, inventory, waste, food costs, and operational performance. Investigate discrepancies, maintain ingredient master data, validate metrics, and turn findings into process improvements. Support ERP, MRP, and WMS implementations through requirements gathering, data validation, testing, and documentation. Create SOPs and training materials while partnering with Supply Chain, Warehouse Operations, Procurement, Culinary, Finance, Data, and Engineering teams.

Own product support incidents from detection through resolution, including impact assessment, stakeholder communication, monitoring alerts, post-mortems, and backlog contributions. Troubleshoot issues escalated by customer support, run intermediate SQL queries, conduct basic API tests with Postman, create KPI and trend reports, support Agile user-story development, and participate in on-call rotations.

Lead the Tech Enablement function supporting B2B operations and Smart Fridges. Manage an engineer, set technical priorities, build internal tools and automations, oversee IoT hardware and embedded Linux software, and scale fleet deployment and reliability. Own integrations, cloud operations, security, incident response, documentation, and operational readiness while collaborating with Product, Engineering, Sales, Healthcare, CX, and external vendors.

Own product analytics for CookUnity’s marketplace, analyzing discovery, conversion, ordering, retention, customer behavior, and marketplace economics. Design and interpret experiments, define metrics and guardrails, build dashboards, validate instrumentation, and translate ambiguous product questions into actionable recommendations. Partner closely with Product, Design, Engineering, User Research, and business teams to guide decisions and improve customer experience, repeat ordering, and sustainable marketplace performance.

Own lifecycle marketing strategy, retention, subscriber engagement, experimentation, and customer lifetime value growth. Develop segmentation, personalization, and coordinated email, SMS, push, and in-app journeys. Lead roadmap prioritization, performance reviews, testing, and cross-functional alignment with Product, Data, Brand, Portfolio, and Engineering. Guide Braze execution, automation, AI adoption, and scalable CRM delivery while presenting recommendations to senior stakeholders.

Own recruiting operations workflows, including interview scheduling, reference checks, requisition administration, ATS configuration, data quality, reporting, and process improvement. Support Greenhouse and related recruiting tools, document procedures, train stakeholders, and improve automation. Partner with recruiters, hiring managers, and People Operations across regions while safeguarding confidential candidate information. The role requires strong organization, reporting, communication in English and Spanish, and at least four years of recruiting operations or coordination experience.

Coordinates People Operations programs including compliance, HRIS data integrity, onboarding, employee lifecycle changes, benefits, leave administration, recruiting support, events, and employee engagement initiatives. Provides guidance on employment documentation, supports audits and workers’ compensation processes, manages employee inquiries, and improves internal workflows. Requires strong communication, organization, autonomy, and bilingual Spanish-English capability.

Coordinates meal deliveries by working across multiple platforms and departments to ensure timely fulfillment. The role requires computer skills, physical ability to lift up to 50 pounds and push or pull up to 200 pounds, prolonged standing, and working in temperature-controlled environments. Previous logistics or project management experience and Spanish fluency are preferred.

Supervise daily logistics handoffs from fulfillment to last-mile delivery, ensuring routes are assigned, loaded, dispatched, and completed on time. Lead shift teams, monitor performance metrics, resolve driver and integration issues, coordinate pickup schedules with 3PL partners, manage route coverage, and complete operational audits and reports. The role requires bilingual English and Spanish communication, warehouse mobility, and the ability to work flexible shifts in cold-storage environments.