Search the 31 jobs at CookUnity

As a Customer Experience Specialist at CookUnity, you will assist customers with inquiries about products and services, resolving issues through email and chat while providing exceptional service. You'll handle time-sensitive requests and escalate critical cases when necessary, ensuring every customer feels valued and supported.

The Growth Acquisition UX Designer will optimize user acquisition experiences through user journey design, analyze user flows for friction points, collaborate across teams, and utilize data-driven insights to improve conversions and user engagement.

The Customer Operations Specialist at CookUnity ensures seamless operations in logistics and customer experience by handling daily interactions, resolving issues, managing orders and inventory, and coordinating with team members. They are responsible for providing real-time support and insights to enhance customer satisfaction.

The Operations Manager at CookUnity oversees operations in fulfillment and logistics, leading a team, managing productivity improvements, ensuring food safety compliance, and enhancing delivery experiences. The role is strategic and hands-on, requiring effective leadership and project management skills.

The Customer Operations Specialist will ensure seamless operations within various internal areas like logistics and fulfillment. Responsibilities include managing customer interactions, resolving order issues, coordinating with delivery partners, and utilizing data tools to enhance customer experience. The role focuses on operational excellence and customer satisfaction.

The Customer Experience Supervisor is responsible for leading a customer support team, improving client interactions, and organizing daily tasks to ensure outstanding customer service. The role involves monitoring performance, training staff, and providing solutions to inbound requests. This position requires a data-driven mindset and strong communication skills to enhance customer satisfaction as operations expand.

As a Customer Experience Supervisor at CookUnity, your role will involve managing a customer support team, prioritizing inbound requests, solving customer issues, and ensuring an outstanding customer experience. You will analyze problems through data, coordinate with operations, hire and train agents, and maintain performance standards.

The CRM Marketing Associate will support the CRM team by implementing email, SMS, and push notification campaigns for lead generation. Responsibilities include maintaining the CRM marketing calendar, assisting in performance reporting, and facilitating communication between the CRM team and other departments.

As a Controller, you will lead the accounting operations, ensuring compliance with GAAP, overseeing treasury operations, managing risk, and tax compliance. You will build and develop a high-performing accounting team while enhancing financial systems to support CookUnity's growth.

Seeking a full-time Supply Chain Analyst to support sourcing supply chain management and handle operational tasks in a growing startup. Responsibilities include data analysis, inventory management, ordering process, coordination with teams, and distribution assistance.

Customer Experience Specialist role at CookUnity, responsible for handling customer inquiries, providing outstanding support, and resolving issues related to meal delivery service. Must have 3+ years of customer support experience and exceptional English communication skills.

As a Data Analyst at CookUnity, you will support product strategy with data insights, build predictive models, create reports and automated dashboards, and present findings to leadership. You will also work with engineering on data infrastructure and improve decision-making processes.

As the AI/ML Engineer at CookUnity, you'll lead AI initiatives, develop machine learning models, mentor teams, collaborate with stakeholders, and research emerging technologies to enhance company products and services.

The Sustainability and Standards Junior Analyst at CookUnity supports sustainability initiatives by analyzing ingredients, collecting data for business assessments, and tracking food waste. Responsibilities include data collection, sustainability reporting, and assisting with audits to ensure regulatory compliance.

As a Talent Coordinator at CookUnity, you will manage scheduling for interviews across departments, conduct reference checks, and ensure a high standard of candidate experience. You will collaborate with the Talent Acquisition team to streamline processes, maintain compliance, and improve the use of hiring tools, all while communicating effectively with candidates and hiring managers.

As a Staff Software Engineer in Marketing Technology, you will design and architect scalable platforms for customer engagement through marketing technology. Your role will require integrating customer data platforms, managing A/B testing, and ensuring data quality throughout the marketing technology stack. You will work closely with marketing and growth teams to optimize campaign performance and enhance customer experiences.

The Sr Supply Chain Analyst role involves managing raw materials and distribution to chefs, analyzing inventory discrepancies, optimizing ordering processes, and enhancing SOPs for efficiency. The analyst will be responsible for key metrics, cost gap identification, and supporting the sourcing supply chain management in a collaborative team environment.

As a Sr Full Stack Engineer, you will enhance tools and systems for CookUnity's Customer Experience team. Your responsibilities include designing and implementing features, improving user experience, mentoring engineers, and ensuring system uptime. You'll collaborate with various teams to refine products in an agile environment.

As a Senior Frontend Engineer at CookUnity, you will enhance the customer-facing web applications using ReactJS and NextJS, ensure optimized performance, collaborate with backend engineers, and mentor junior engineers. You will also contribute to design systems, conduct code reviews, and keep up with frontend technology trends.

As a Sr Full Stack Engineer, you will work with a team to design and implement new features, improve existing functionalities, and contribute to best practices in software development. You'll also be involved in mentoring other engineers and supporting system uptime.