Jobs at Contentoo

Manage day-to-day Enterprise client operations, track workflows and deliverables, support client onboarding and expansion, and identify process improvements. Develop SOPs, implement new workflows, maintain accurate Client Success data, manage dashboards and operational tools, and coordinate with Client Success, Talent, Product, and other teams. The role combines hands-on execution, stakeholder coordination, process documentation, data quality, and workflow optimization.

Manage inbound operations requests, triage and route client/freelancer inquiries, run project management for client campaigns, coordinate with CS/KAMs and freelancers, maintain tracking and SOPs, and identify process improvements and automations.

The Senior Account Executive will lead the enterprise sales cycle, collaborating with marketing leaders to address content operations challenges and achieve sales targets.