Jobs at Contentful

Own strategic customer relationships for Contentful by Salesforce, providing technical advocacy, architectural guidance, project management, and problem-solving. Partner with Customer Experience, Product, Research, and Engineering teams to drive adoption, growth, and customer value. Manage multiple workstreams, communicate risks and opportunities, develop technical account management practices, lead customer-success initiatives, and mentor support talent. Engage with executives and technical stakeholders while simplifying complex problems and aligning customer and company goals.

Own the full mid-market sales cycle across North America, from prospecting and account research through negotiation and close. Generate new business, expand existing accounts, manage pipelines and RFI/RFQ processes, build value-based proposals, and sell complex SaaS or PaaS solutions to executive stakeholders. Partner with Sales Engineering, Solutions Architecture, Partnerships, Business Development, Account Management, and Customer Success teams to drive revenue and customer growth.

Lead end-to-end mid-market sales across North America, including prospecting, account strategy, pipeline development, presentations, proposals, negotiations, and closing new and expansion business. Manage complex technical SaaS and PaaS sales, build relationships with executives and technical stakeholders, conduct value-based selling, respond to RFI/RFQ requests, and collaborate with Customer Success, Partnerships, Sales Engineering, and other teams to grow accounts and exceed quota.

Own the full mid-market sales cycle across North America, from prospecting through closing new-logo and expansion opportunities. Build account strategies, pipeline, proposals, and sales presentations; negotiate complex contracts; and sell technical SaaS/PaaS solutions to executives and cross-functional stakeholders. Partner with Customer Success, Sales Engineering, Solutions Architecture, Partnerships, and other sales teams to expand accounts, retain customers, and achieve revenue targets.

The Mid-Market Account Executive will manage the full sales cycle across North America, from prospecting through contract close. Responsibilities include generating new business, expanding existing accounts, meeting sales quotas, researching prospects, developing account strategies, managing RFI/RFQ processes, presenting proposals, negotiating complex deals, and partnering with Sales Engineering, Partnerships, and Customer Success teams. The role focuses on value-based selling of technical SaaS and PaaS solutions to mid-market organizations.

Build and maintain Contentful Marketplace features, applications, services, APIs, and developer tooling. Contribute across Applied AI, extensibility, integrations, and platform capabilities while improving contribution workflows, trust and safety, reliability, observability, and operational quality. Collaborate with product, design, and engineering teams, own software in production, and use AI-assisted development workflows to improve engineering productivity and delivery.

Lead and develop a distributed team of product designers across platform foundations, optimization, business infrastructure, and design systems. Partner with product and engineering leadership on strategy, roadmap vision, customer-centered design, and AI-native experiences. Establish high standards for design craft, coach career growth, shape design practices, and guide coherent experiences across complex enterprise platform areas.

Design, develop, and maintain scalable backend services, APIs, React frontends, SDKs, and developer tools for personalization. Build CDN and edge caching solutions, optimize performance and latency, instrument systems for observability, and ensure reliability through defensive coding and automated testing. Use serverless architectures, CI/CD, and AI-assisted development workflows while participating in Agile planning, reviews, and continuous improvement.

Partners with Account Executives to support EMEA customers through technical discovery, solution design, product demonstrations, technical validation, and risk mitigation. Explains Contentful’s value compared with legacy technologies, evaluates integrations with prospect technology stacks, communicates customer feedback internally, and collaborates with architects and customer success teams to support successful implementations. Requires strong web technology knowledge, presentation skills, emotional intelligence, and experience in solution engineering, architecture, consulting, or digital experience development.

Supports EMEA sales teams by leading technical discovery, solution design, product demonstrations, technical evaluations, and risk mitigation for Contentful prospects. Collaborates with account executives, solution architects, product teams, marketing, and customer success to align platform capabilities with customer requirements and ensure successful implementation. Requires experience in solution or sales engineering, cloud PaaS/SaaS, web technologies, presentations, and customer-facing technical communication.

Partners with Account Executives to support EMEA customers through technical discovery, solution design, product demonstrations, evaluations, and validation. Helps prospects assess Contentful against legacy technologies, mitigate technical and business risks, and integrate the platform with their technology stack. Communicates customer feedback to internal teams and collaborates with architects and customer success managers to support successful implementation and launch.

Drive enterprise sales growth in France by managing the full sales cycle, generating pipeline, expanding named accounts, meeting revenue targets, and closing complex deals. Build consultative relationships with technical and business stakeholders, develop account strategies and proposals, manage RFI/RFQ processes, negotiate contracts, and collaborate with Sales Engineering, Partnerships, Marketing, and Customer Success teams. The role requires working from the Central London office two or three days per week.

Drive end-to-end mid-market sales across Germany, Austria, and Switzerland. Responsibilities include outbound pipeline generation, account expansion, quota attainment, consultative selling, proposal development, RFI/RFQ management, pricing and contract negotiation, and collaboration with Sales Engineering, Partnerships, Marketing, and Customer Success teams. The role requires working from the Central London office two or three days per week and communicating with German-speaking customers.

Own the full enterprise sales cycle across named French-market accounts, including outbound pipeline generation, account expansion, consultative selling, presentations, proposals, RFI/RFQ management, pricing negotiations, and contract closure. Partner with Sales Engineering, Solution Architecture, Partnerships, Marketing, and Customer Success teams to drive Contentful adoption, demonstrate customer ROI, meet quota, and expand existing relationships.

Drive end-to-end consultative sales for mid-market DACH accounts, including pipeline generation, account expansion, quota achievement, customer presentations, proposals, RFI/RFQ management, pricing, contract negotiation, and deal closure. Partner with marketing, business development, sales engineering, solution architecture, partnerships, and customer success teams to grow existing accounts and acquire new customers.

Own the full enterprise sales cycle across Australian accounts, from prospecting through closing and expansion. Build pipeline, exceed quotas, manage MEDPICC qualification, and lead consultative, value-based engagements with technical and executive stakeholders. Develop proposals, business cases, ROI analyses, and commercial structures for complex deals. Partner with Business Development, Solutions Engineering, Customer Success, Marketing, and partners to drive new logos, upsell, cross-sell, adoption, and measurable customer outcomes.

Lead end-to-end enterprise sales for Contentful across named DACH accounts. Responsibilities include generating outbound pipeline, expanding existing customers, managing account strategies and quotas, leading RFI/RFQ processes, presenting proposals, negotiating complex contracts, and closing large opportunities. The role partners with Sales Engineering, Solution Architecture, Partnerships, Marketing, and Customer Success teams while driving consultative, value-based adoption of Contentful.

Manage a large portfolio of EMEA customers, guiding onboarding, value realization, product adoption, satisfaction, retention, and expansion. Monitor usage and health scores, proactively mitigate risks, and partner with Renewal, Product, Sales, and Marketing teams. Translate customer insights into product and go-to-market improvements while optimizing customer programs and workflows at scale. The role requires technical communication skills, familiarity with Contentful APIs and data tools, strong organization, and approximately 10% annual travel.

Drive enterprise sales growth across Germany, Austria, and Switzerland by managing the full sales cycle, generating pipeline, expanding existing accounts, and closing complex deals. Develop account strategies, manage RFI/RFQ processes, deliver value-based presentations, negotiate contracts, and achieve quota targets. Collaborate with marketing, partnerships, customer success, sales engineering, and solution architecture teams while supporting customer adoption and enablement.