Jobs at Contentful

Manage a large portfolio of EMEA customers, guiding onboarding, value realization, product adoption, satisfaction, retention, and expansion. Monitor usage and health scores, proactively mitigate risks, and partner with Renewal, Product, Sales, and Marketing teams. Translate customer insights into product and go-to-market improvements while optimizing customer programs and workflows at scale. The role requires technical communication skills, familiarity with Contentful APIs and data tools, strong organization, and approximately 10% annual travel.

Lead and grow a distributed web development team building scalable Content API and CMS features. Define roadmap, drive technical architecture, collaborate with product/design/security, ensure performant, secure integrations, mentor engineers, and oversee delivery and operations for content reuse and enterprise governance.

Lead and grow a distributed web development team to design, deliver, and maintain Contentful's content management and entity reusability features. Define roadmap, collaborate with Product/Design/Infrastructure/Security, guide architecture for scalable performant CMS integrations, oversee development lifecycle and global operations, mentor engineers, and ensure execution against business goals and governance requirements.