Jobs at Content Guru

Lead a team of software engineers, oversee software delivery, ensure high technical quality, and support team development in a collaborative environment.

As a Software Engineer, you will develop applications, maintain code quality, collaborate on design, and support deployment in a team-oriented environment.

The Support Engineer will manage customer incidents, deliver solutions, and maintain communication to ensure effective service and customer relationships.

Work with sales and technical stakeholders to design, propose and deliver bespoke CCaaS/SaaS solutions. Liaise with product, provisioning and support teams, create technical designs and costings, maintain sector knowledge, and build strong customer relationships to ensure successful implementation and ongoing support.

Manage, oversee and deliver multiple client projects for cloud contact centre solutions. Own project initiation, planning, delivery, testing, financial control and documentation. Act as single client contact, coordinate virtual teams, support presales, manage costs and billing, run risk/change controls, and drive post-project improvements to ensure timely, on-budget, high-quality delivery and customer satisfaction.

Manage multiple client projects from initiation to delivery, ensuring time, cost and quality targets. Maintain project documentation, test plans, financial controls, customer communications, and process improvements while working with sales and virtual teams.

Senior BDM responsible for identifying, qualifying, and closing complex, high-value SaaS and CX/CCaaS deals. Manage account planning, pipeline, forecasting, bids/tenders, stakeholder relationships, proposals, and CRM. Lead cross-functional bid teams, mentor junior sales colleagues, and travel to customer sites to deliver solutions and ensure customer satisfaction.

Support pricing management and commercial analysis: maintain price books, assist pricing updates and quoting, analyse competitor pricing, liaise with Sales, Product, Procurement, Legal and partners, and help improve pricing processes and governance.

Lead and execute a global sales strategy for a cloud CX/CCaaS provider, manage international sales teams, drive revenue targets, oversee pipeline, bids and forecasting, build strategic customer and partner relationships, represent the company at industry events, and develop sales talent and processes to improve performance.

Design and deliver bespoke CCaaS/SaaS solutions for clients, liaise with sales and technical stakeholders, analyze requirements, produce designs and costs, and ensure solutions can be provisioned and supported while maintaining product and sector knowledge.

Drive full sales cycle for Content Guru's CX and CCaaS solutions in the UK: prospect, qualify, bid, close deals, maintain account plans, forecast accurately, and coordinate internal teams to ensure customer satisfaction and revenue targets are met.

The Support Engineer resolves technical issues, manages customer inquiries, delivers software upgrades, and maintains service level agreements. They provide exceptional customer service and improve internal processes.

The role involves designing scalable infrastructure, automating workflows, monitoring security, providing support for infrastructure issues, and collaborating on technology innovations.

The Business Development Manager in Germany will drive B2B sales, manage customer relationships, and achieve revenue targets, involving full sales cycle responsibilities.

The Support Engineer will provide technical solutions, manage customer incidents, and maintain strong relationships while ensuring efficient service delivery.

Sell Content Guru's cloud communications and CX solutions to new customers globally. Build and maintain pipelines, achieve revenue targets, manage account plans, coordinate internal teams for delivery, attend events, qualify opportunities, and maintain CRM records.

Lead product ownership as Product Owner in Agile teams: prioritize and refine backlogs, drive roadmap and commercial decisions, coordinate cross-functional stakeholders, ensure delivery, and engage customers through webinars, roadmap sessions and user forums.

Manage and deliver multiple cloud communications projects from initiation to close, ensuring on-time, on-budget delivery, high customer satisfaction, financial control, and continuous process improvement while coordinating virtual teams and supporting presales and billing activities.

The Business Development Executive role involves selling technology solutions, achieving sales targets, building customer relationships, and providing bid management support, backed by training and mentorship.

The Partner Manager will manage partner sales, ensuring revenue targets are met, maintaining effective partner relationships, and providing technical and sales expertise.