Jobs at Content Guru

Own the full enterprise sales cycle for Content Guru's cloud CX platform: identify and qualify opportunities, build strategic account plans, manage RFPs and proposals, negotiate contracts, demonstrate solutions, forecast pipeline, and achieve revenue targets while traveling to client sites, events, and occasionally the Reston office. Role restricted to US nationals.

Configure and provision omni-channel cloud communication services (telephony and storm®), manage multiple provisioning projects, prepare and run test plans/scripts, track progress, resolve order issues, and liaise with Project Managers and customers using clear, non-technical communication.

As a Project Delivery Engineer, you will configure services, manage multiple provisioning projects, communicate with stakeholders, and ensure quality delivery.

Lead a team of software engineers, oversee software delivery, ensure high technical quality, and support team development in a collaborative environment.

As a Software Engineer, you will develop applications, maintain code quality, collaborate on design, and support deployment in a team-oriented environment.

The Support Engineer will manage customer incidents, deliver solutions, and maintain communication to ensure effective service and customer relationships.

Senior BDM responsible for identifying, qualifying, and closing complex, high-value SaaS and CX/CCaaS deals. Manage account planning, pipeline, forecasting, bids/tenders, stakeholder relationships, proposals, and CRM. Lead cross-functional bid teams, mentor junior sales colleagues, and travel to customer sites to deliver solutions and ensure customer satisfaction.

Lead and execute a global sales strategy for a cloud CX/CCaaS provider, manage international sales teams, drive revenue targets, oversee pipeline, bids and forecasting, build strategic customer and partner relationships, represent the company at industry events, and develop sales talent and processes to improve performance.

Support pricing management and commercial analysis: maintain price books, assist pricing updates and quoting, analyse competitor pricing, liaise with Sales, Product, Procurement, Legal and partners, and help improve pricing processes and governance.

Design and deliver bespoke CCaaS/SaaS solutions for clients, liaise with sales and technical stakeholders, analyze requirements, produce designs and costs, and ensure solutions can be provisioned and supported while maintaining product and sector knowledge.

The Support Engineer resolves technical issues, manages customer inquiries, delivers software upgrades, and maintains service level agreements. They provide exceptional customer service and improve internal processes.

The Project Manager will oversee project delivery, manage client relationships, ensure financial control, and drive process improvements in a tech-focused environment.

The Business Development Manager in Germany will drive B2B sales, manage customer relationships, and achieve revenue targets, involving full sales cycle responsibilities.

The Support Engineer will provide technical solutions, manage customer incidents, and maintain strong relationships while ensuring efficient service delivery.

The role involves designing scalable infrastructure, automating workflows, monitoring security, providing support for infrastructure issues, and collaborating on technology innovations.

Drive full sales cycle for Content Guru's CX and CCaaS solutions in the UK: prospect, qualify, bid, close deals, maintain account plans, forecast accurately, and coordinate internal teams to ensure customer satisfaction and revenue targets are met.

The Compliance Accountant ensures tax and statutory compliance across jurisdictions, coordinates filings, manages external advisers, and oversees VAT processes while supporting finance leadership in compliance reporting and risk management.

Lead product ownership as Product Owner in Agile teams: prioritize and refine backlogs, drive roadmap and commercial decisions, coordinate cross-functional stakeholders, ensure delivery, and engage customers through webinars, roadmap sessions and user forums.

The Account Executive will drive sales in the public sector, managing the sales cycle, building relationships, and delivering tailored solutions while meeting revenue targets.

The Partner Manager will manage partner sales, ensuring revenue targets are met, maintaining effective partner relationships, and providing technical and sales expertise.