Teams at Content Guru

Lead a team of software engineers, oversee software delivery, ensure high technical quality, and support team development in a collaborative environment.

Manage, oversee and deliver multiple client projects for cloud contact centre solutions. Own project initiation, planning, delivery, testing, financial control and documentation. Act as single client contact, coordinate virtual teams, support presales, manage costs and billing, run risk/change controls, and drive post-project improvements to ensure timely, on-budget, high-quality delivery and customer satisfaction.

Manage multiple client projects from initiation to delivery, ensuring time, cost and quality targets. Maintain project documentation, test plans, financial controls, customer communications, and process improvements while working with sales and virtual teams.