Jobs at Constructor

Lead and develop a team of Account Managers to drive upsell revenue and net revenue retention. Own renewals, upsell and cross-sell processes, pipeline reporting, customer QBRs, and pitching new product capabilities. Collaborate with C-level, engineering, and customer success to identify opportunities and execute complex enterprise sales cycles.

Lead product analytics by defining metrics, building metric frameworks, analyzing funnels and user behavior, designing and analyzing A/B tests, setting up instrumentation and dashboards, and partnering with product, engineering, and leadership to turn data into product strategy and measurable business impact.

Design and analyze A/B tests, apply statistics and machine learning to improve search, ranking, personalization and recommendations, analyze large-scale behavioral data, build models and tools, and communicate findings to technical and business stakeholders to drive key business metrics.

Design and build large-scale data pipelines and models, create dashboards and tools, define and validate business metrics, ensure data quality and performance across distributed systems, and partner with analysts, engineers, and product managers to deliver actionable analytics.

Lead product strategy for Query and Machine Learning & Recall teams to improve candidate retrieval and query understanding. Define roadmap, productionize SOTA models (vector search, embeddings, LLM-assisted parsing), build evaluation frameworks linking retrieval accuracy to revenue, optimize inference latency and costs, and drive measurable lifts in conversion and revenue.

Provide enterprise customers with technical support across APIs, SDKs, data integrations, event instrumentation, tagging, logs, and implementation behavior. Troubleshoot issues, manage customer communications, coordinate escalations, and explain resolutions clearly. Improve support processes, automation, documentation, knowledge bases, and escalation paths while sharing recurring issues with Product and Engineering. Support EMEA customers during regional business hours and collaborate with technical and business stakeholders.

Leads the Customer Developer Experience engineering team, setting technical strategy for open-source TypeScript and React tooling. Responsibilities include supporting external developers, improving documentation and integration workflows, prioritizing work with cross-functional teams, recruiting, mentoring engineers, and maintaining high standards for software quality, testing, and reliability.

Manage a portfolio of enterprise SaaS customers from onboarding through renewal and expansion. Build VP- and C-suite relationships, understand ecommerce business goals, lead complex renewals and upsells, identify customer risks, conduct Quarterly Business Reviews, and educate clients on new use cases and integrations. Collaborate cross-functionally with Sales, Customer Success, Solutions Engineering, Data Science, Product, and Engineering teams while documenting customer health, needs, and opportunities.

Design, build, and maintain the foundational, high-scale search engine systems powering billions of daily requests. Work on backend infrastructure, deployment automation, capacity planning, observability, performance-critical code, and production operations while collaborating with a team to ensure reliability and scalability.

Design the demo and onboarding experiences for Constructor's e-commerce product discovery platform. Own visual strategy, map interactions for AI/LLM features, produce high-fidelity mockups and assets, and ensure designs scale within the company design system to help customers go live faster.

Leads an engineering team building and scaling customer-facing integrations for agentic AI products. Responsibilities include setting technical direction, balancing customer delivery with reusable tooling and platform investments, ensuring reliability and observability, improving developer experience, collaborating cross-functionally, recruiting, and coaching engineers. The role requires customer empathy, strong engineering leadership, technical problem-solving, and experience with production systems or integrations.

Lead product marketing for Constructor's ecommerce search and discovery platform: define positioning, messaging, launches, competitive intelligence, and build a PMM team. Partner with Product, Sales, Growth, and Content to translate complex features into customer value, enable GTM, and drive pipeline and adoption.

Lead Constructor's end-to-end security program: manage compliance (SOC 2, ISO 27001), incident response, risk and access governance, vendor security, DLP, AI governance, security exercises, and customer-facing security communications while partnering with platform engineering on cloud and container security.

Source and qualify top-of-funnel leads using outbound automation, email, LinkedIn Sales Navigator, and calls. Manage lead data in Salesforce, collaborate with sales to convert opportunities, iterate on outreach messaging, and provide feedback to improve the sales process. Opportunity to advance into an Account Executive role.

Lead partner ecosystem development in France: identify, onboard, and grow SIs, agencies and ISV/tech partners; define GTM strategies with sales leadership; manage executive relationships; drive partner-sourced revenue and successful ecommerce client implementations.

Lead and scale partner marketing across ISV and SI partnerships in North America, APAC, and LATAM. Build and execute joint go-to-market programs that drive brand awareness and measurable pipeline, enable partners to recommend Constructor, and align cross-functionally with Partnerships, Sales, Product, and Marketing to produce revenue impact.

Own strategy and execution of multi-channel demand gen campaigns to drive sales-qualified opportunities. Build 1:few account-based plays and 1:many nurtures (email, webinars, paid), manage audience segmentation and A/B tests, leverage HubSpot/6sense/Salesforce for targeting and reporting, and collaborate with Sales, Content, and Product Marketing to hit pipeline targets.

Lead a cross-functional personalization team building production ML systems for search and browse. Own model design, user representations, embeddings, segmentation, offline evaluation, experimentation, and metrics-driven iteration. Hire, mentor, partner with product/engineering, and contribute technically to architecture and implementation to drive measurable retailer KPI improvements.

Own strategic relationships for a book of enterprise ecommerce clients, drive renewals and upsells, surface risks, educate customers on product value and use cases, analyze ecommerce performance/A-B tests, and coordinate cross-functional initiatives to meet retention and growth targets.

Build and deploy production ML systems for large-scale ecommerce search and recommendations using text, image, and multimodal approaches. Tune and integrate LLMs and transformer models, develop end-to-end visual solutions, improve business KPIs through experimentation, and collaborate across teams to productize and scale ML capabilities.