Teams at Constructor

Provides technical onboarding and integration support to ecommerce customers using Constructor’s APIs and platform. Responsibilities include guiding API and library usage, troubleshooting integration issues, configuring product catalogs and search indexes, explaining technical concepts, documenting solutions, and improving onboarding processes. The role requires customer or technical support experience, REST and API knowledge, strong communication, problem-solving, and attention to detail. Familiarity with JSON, CSV, Postman, HTTP, JavaScript, debugging tools, and search concepts is preferred.

Own the strategy and roadmap for Constructor’s search quality and Product Discovery Engine. Drive measurable improvements in relevance, conversion, revenue per visit, and GMV across retail verticals. Partner with ML, data science, and engineering teams to productionize state-of-the-art retrieval, ranking, query understanding, personalization, and LLM capabilities. Establish evaluation frameworks, investigate quality issues, align multiple teams, and expand into chapter-wide product leadership.

Design the demo and onboarding experiences for Constructor's e-commerce product discovery platform. Own visual strategy, map interactions for AI/LLM features, produce high-fidelity mockups and assets, and ensure designs scale within the company design system to help customers go live faster.