Teams at Concord Servicing

The Cloud Infrastructure Architect will lead cloud architecture and security for AWS and Azure environments, ensuring compliance and optimizing infrastructure for financial services.

Serve as primary client contact to build and maintain strong relationships, understand business objectives, provide strategic guidance, identify growth opportunities, monitor performance metrics, prepare reports, ensure timely service delivery, and resolve client issues.

Manage corporate client requests and payments, process returns/chargebacks, validate and upload sales data, generate KPI reports, maintain secure documentation, perform audits of consumer information, collaborate with teams to resolve issues, and propose process improvements to enhance client service and efficiency.