Jobs at ComTec Solutions

Deliver ERP software upgrades and implementations from kickoff through go-live, advising clients on configuration, requirements, solution design, testing, training, troubleshooting, and ongoing support. Coordinate project activities, schedules, issues, proposals, and service-level commitments while maintaining client satisfaction. The role requires ERP financial expertise, manufacturing accounting knowledge, strong communication, analytical ability, and occasional travel for onsite consulting and training.

Deliver Epicor and other ERP implementations from kickoff through go-live, including configuration, requirements analysis, solution design, testing, training, documentation, issue resolution, and client support. Manage project schedules, scope, timelines, and service-level goals while advising clients on manufacturing operations and system functionality. Provide troubleshooting, help desk support, proposals, occasional onsite training, and ongoing consulting across multiple business verticals.

Manage multiple complex client projects from planning through delivery, ensuring schedules, budgets, scope, resources, documentation, and stakeholder commitments remain on track. Lead internal and Epicor resources, manage risks and change orders, communicate project status, resolve issues, and maintain client satisfaction. The role also supports implementation methodology development and requires occasional evening or weekend work.

Deliver Epicor and other ERP implementations from kickoff through go-live, including configuration, requirements analysis, solution design, testing, documentation, training, project coordination, troubleshooting, and ongoing client support. The consultant advises clients, manages issues and timelines, supports help desk activities, contributes to proposals, and provides on-site training when needed.

Leads a customer-facing MSP organization supporting multiple external clients. Oversees service delivery, technical operations, customer satisfaction, staffing, performance metrics, escalations, budgeting, profitability, and team development. Establishes scalable processes, drives automation and standardization, partners with Sales and executive leadership, and develops technology roadmaps involving AI and emerging solutions. Requires substantial MSP leadership experience, including managing technical service-delivery teams and customer escalations.

Owns the company’s internal IT environment, administering Microsoft systems, endpoints, networks, security, backups, and user accounts. Provides Tier 1–3 employee support, manages tickets and escalations, performs maintenance and upgrades, documents procedures, and supports technology planning and implementation. Ensures reliable, secure operations and drives improvements that reduce recurring issues. The role is primarily on-site with occasional after-hours support.