Evaluate and process PMC XML submissions, track content workflows, troubleshoot data and display issues, liaise with publishers and users, handle help desk queries, and ensure accuracy of online biomedical content.

The Technical Information Specialist supports NCBI by providing user support and education, resolving inquiries, and collaborating on technical issues in a customer engagement system.

This is a general application for future positions at Computercraft, emphasizing contributions to public good in science and technology.