Jobs at Compass Education

Own end-to-end manual and automated testing for a school timetabling platform, including ticket validation, regression testing, release sign-off, and risk identification. Contribute to feature and bug delivery across the technology stack while using AI tools to accelerate development and testing. The role offers growth into full-stack engineering, with exposure to Spring Boot, PostgreSQL, GraphQL, frontend development, and CI/CD practices.

Engage existing school customers through outbound campaigns, identify their needs, explain product value, and convert opportunities into growth. The role requires meeting sales targets, maintaining product knowledge, managing customer activity accurately, collaborating with internal sales teams, and sharing customer feedback to improve campaigns. Occasional evening work and onsite school visits are required.

Own customer success for a portfolio of schools, leading implementations, training, product adoption, renewal conversations, and strategic partnerships. Build relationships with school leaders, use adoption data to identify risks and opportunities, support retention and growth, handle escalations, and represent customer needs internally. The role requires strong communication, prioritization, organization, commercial awareness, education-sector understanding, and practical AI fluency.

Own customer relationships and retention outcomes across 200+ Victorian schools. Use adoption data and health scores to triage risk, deliver targeted engagements, lead renewals, gather product feedback, and build scalable lifecycle programs, webinars, campaigns, self-service resources, and automated touchpoints. Partner with Operations, Support, and Product to improve customer outcomes and establish repeatable customer success systems.

Own end-to-end recruitment across all business functions, including sourcing, screening, interviewing, offers, and closing. Administer the Workable ATS, build proactive talent pipelines, advise hiring managers, improve candidate experience, manage agencies, maintain employer branding, and report on recruitment metrics. Collaborate with the People and Culture team on workforce planning and onboarding handoffs while helping establish Compass Education’s talent acquisition function.

Provide executive and administrative support to senior leaders while coordinating the Sydney office. Responsibilities include calendar and meeting management, document preparation, travel and expense administration, visitor and facilities coordination, supplies and deliveries, company car bookings, events, catering, and culture initiatives. The role requires strong organisation, communication, discretion, initiative, and the ability to manage multiple priorities in a busy onsite environment.

Own and build Compass’s compliance function across information security, data privacy, payments, enterprise risk, governance, and multi-jurisdictional regulatory obligations in Australia, the UK, and Ireland. Lead ISO 27001 certification and ISMS maintenance, audits, risk assessments, policy development, compliance monitoring, third-party oversight, regulatory engagement, training, and automation in a high-growth SaaS environment.

Owns white-glove customer success for strategic private school clients. Responsibilities include account management, complex implementations, training, product adoption, demonstrations, consultative recommendations, expansion opportunities, escalation management, stakeholder communication, and mentoring Customer Success team members. The role requires strong education or EdTech experience, senior client advisory skills, commercial acumen, AI fluency, and the ability to independently drive outcomes.

Join a small cross-functional product engineering team building Clipboard. Deliver well-scoped features from ticket to production, write and review tested code, use feature flags for incremental delivery, document decisions, work with AI tooling, participate in code reviews, and help triage production issues with support.

Own delivery across Clipboard EMS and Clipboard Compete: translate roadmap into shipped features, work with customers, business and engineering, iterate quickly, use AI tooling, and support product growth and integrations within the Compass suite.

Design and deliver sales enablement programs, create and maintain sales collateral (playbooks, decks, talk tracks), run onboarding and training, partner cross-functionally for product launches, measure enablement impact, and continuously improve resources to accelerate ramp and win rates for Sales, SDR and Customer Success teams.

Lead strategic, high-touch consulting for Compass's top private school clients: manage complex implementations, drive product adoption, deliver tailored training, mentor CSMs, influence product with client feedback, and use AI tools to synthesise insights.

The Sales Development Representative engages prospective schools, books meetings for Account Executives, and executes outbound sales strategies to generate leads and drive growth.

Own a funnel-aligned content engine to drive top-of-funnel demand and bookings. Produce and brief content across social, long-form, email, web and sales assets; manage agencies and freelancers; optimise HubSpot lead funnels and support migration from Zoho; enable sales with converted materials; support digital and event content; use data and AI tools to measure content impact on pipeline and bookings.