Teams at Community Support Services, Inc.

Provide recovery-focused case management and community rehabilitation to individuals with severe, persistent mental illness in site-based permanent supportive housing. Coordinate assessments and interdisciplinary service plans, assist with daily living skills, crisis intervention, community integration, appointments, documentation, and resident rule compliance. Participate in meetings, training, and on-call emergency support.

Provide time-limited and ongoing recovery-focused case management for newly opened clients, coordinating assessments, treatment planning, benefits and housing assistance, crisis intervention, community rehabilitation, and transition to regional teams while maintaining documentation and agency standards.

The Insurance Verification Specialist verifies insurance eligibility, registers new clients, collects payments, and collaborates with healthcare staff for accurate client information.