Jobs at Community Phone

Lead the creative direction and evolution of a consumer brand across TV, paid social, web, direct mail, packaging, and social channels. Build a consistent brand system, create high-quality work personally, develop performance-focused paid social creative, manage agencies and production budgets, and build a scalable creative team. Partner closely with growth leadership to connect creative quality with customer acquisition performance and establish broad awareness among American seniors and their families.

Own the Egypt recruiting pipeline from sourcing through onboarding. Recruit high-volume customer support cohorts and specialist roles, conduct English and soft-skills screenings, manage candidate communications, coordinate interviews and offers, and report on funnel metrics. The role partners with hiring managers, tracks candidate readiness, and requires prior customer support experience, recruiting expertise, strong English, ATS proficiency, outbound sourcing skills, and excellent organization.

Provide phone-based support to landline users, track customer issues and trends, work cross-functionally to resolve problems, retain customers by addressing cancellation reasons, and identify upsell opportunities while delivering exceptional service.

Own end-to-end design strategy across physical products, mobile apps, web dashboards, and AI voice experiences. Drive post-activation adoption, create rapid working prototypes, establish design systems and research practices, and influence roadmap decisions as a strategic leadership partner. The role requires senior ownership of complex, multi-surface products, strong UI, UX, and research skills, and the ability to operate as the company’s primary design function while partnering closely with product engineers.

Founding full-cycle recruiter who builds the recruiting operating system (ATS, interview loops, scorecards), sources passive candidates across functions, partners directly with CEO/COO and hiring managers to set hiring bar and metrics, owns candidate experience and employer brand, and closes senior hires in a fast-growing startup environment.

As an Outbound Sales Development Representative, you'll initiate conversations with potential customers through cold calling and email, qualifying prospects and booking meetings for account executives, while meeting weekly and monthly KPIs.

As a Customer Support Representative, you will assist customers with concerns, upsell services, and ensure an extraordinary experience while working cross-functionally.

Connect with customers interested in our products through inbound calls and form submissions. Focus on closing sales with empathy and clarity while ensuring successful number porting.

The Sr Growth Product Manager will own expansion revenue, lead upsell strategies, design customer experiments, and drive ARR growth for a consumer subscription service targeted at the elderly.