Teams at Commonwealth Bank

Operate and maintain SAP Core Banking environments (L2), ensure stability and performance, manage incidents and service restoration within SLAs, coordinate with infrastructure/security teams, improve observability and automation, use AI to aid incident analysis, and maintain documentation and runbooks.

The Advanced Analytics Senior Analyst role requires delivering insights from complex data using analytics tools, fostering team knowledge sharing, and problem-solving.

Perform advanced analytics to assess customer impact and remediation, analyze customer behaviour and profiles, generate actionable insights, present findings to stakeholders, leverage production data environments securely, and apply statistical and ML methods to improve remediation outcomes.