Jobs at CommerceIQ

Provide technical support for enterprise SaaS customers: manage ticket queues, diagnose and troubleshoot issues, perform root cause analyses with engineering, document solutions, communicate with stakeholders, and drive product and process improvements.

The Software Development Engineer will design and deliver AI-powered commerce solutions, collaborate with teams, and grow technical skills in a hands-on environment.

Administer and optimize Salesforce (Sales & Service Clouds) including CPQ and commissions, manage revenue intelligence tools (Gong, ZoomInfo), deploy and govern Agentforce AI agents, and operate corporate IT infrastructure (identity, SSO, MDM, Google Workspace, HRIS integrations), ensuring secure integrations, system uptime, monitoring, and documentation.

Join the CommerceIQ Talent Community to be considered for future roles in Customer Success, Sales, Marketing, Product Management, and G&A. Candidates will engage with cutting-edge e-commerce technology and be part of innovative teams.

Join the CIQ Talent Community to be considered for future roles in Customer Success, Sales, Marketing, Product Management, and G&A at CommerceIQ.

Join the CommerceIQ Talent Community to be considered for future openings across various functions, including Customer Success, Sales, and Marketing.

Responsible for developing, testing, and releasing features that drive revenue for top brands, while ensuring high quality and system availability. Participate in Scrum team phases and mentor fellow developers.

Lead a team to develop a scalable scheduling system while balancing hands-on development and team leadership, driving Agile processes and continuous improvement.

Lead a team of applied scientists and ML engineers in developing machine learning models, overseeing fine-tuning of foundation models, and collaborating across functions to implement AI solutions effectiveness.

Own the RMM product roadmap for an AI-powered retail media automation platform. Define vision, prioritization, and OKRs; drive AI-driven campaign automation, internal automation tooling, retailer API integrations, and reporting/analytics to improve platform adoption and retention.

Contribute to AI product development and backend capabilities, designing and delivering features, while collaborating with engineers and cross-functional teams, and writing clean, scalable code.

Lead a team to deploy AI solutions for enterprise customers, bridging technical solutions with business outcomes in a high-impact role focusing on customer needs.

As a Senior Product Manager for AI, you will lead AI-based product strategies, engage with customers for insights, prototype solutions, and collaborate with teams to deliver intelligent agent-driven products.

The Senior Account Executive will drive sales within enterprise accounts, focusing on e-commerce optimization, upselling, and relationship management, while meeting revenue targets.

The Senior Account Executive will lead sales efforts targeting Enterprise accounts, develop relationships, and drive revenue growth, leveraging SaaS solutions in the eCommerce sector.

The Senior Account Executive will develop enterprise sales relationships, drive revenue through e-commerce strategies, and manage client interactions with a focus on value-based selling.

As a Forward Deployed Engineer, you will prototype AI-driven solutions, integrate data, lead customer demonstrations, and ensure successful outcomes while collaborating with internal teams and clients.

The Director of Engineering - AI will lead the development and deployment of AI-driven SaaS solutions, mentor engineers, and ensure scalable ML infrastructure while collaborating with cofounders and stakeholders.

The role involves owning the end-to-end design of AI-driven product workflows, collaborating with teams to develop functional prototypes, and maintaining design systems while conducting user research and testing.

The Software Engineer will work with founders to design and deliver AI-driven commerce solutions, collaborate across functions, and improve ecommerce performance.