Teams at CommerceIQ

Maintain and evolve CommerceIQ’s cloud platform for health, scalability, security, and reliability. Manage AWS/GCP infrastructure, Kubernetes deployments, CI/CD pipelines, infrastructure as code, monitoring, logging, networking, and security practices. Troubleshoot complex technical issues, improve developer workflows and platform performance, support SaaS/B2C product operations, and advise engineering teams on cloud development and deployment practices.

Manage and grow enterprise customer relationships by driving ecommerce product adoption, onboarding, training, KPI performance, renewals, and strategic success plans. Provide data-driven content and retail media recommendations across platforms such as Amazon, Walmart, Target, and Chewy. Coordinate customer support with technical teams, communicate with senior executives, represent customer needs internally, and help shape product development. This remote role requires 15–25% travel to client locations.

Leads revenue operations across Sales, Marketing, and Customer Success, including forecasting, planning, reporting, quota and compensation design, GTM systems, process optimization, and KPI management. Builds and leads the Revenue Operations team, evaluates AI and automation opportunities, manages the GTM technology stack, supports retention and churn forecasting, and drives cross-functional operating plans and business effectiveness.