Jobs at Colorado Access

Provides onsite desktop and IT support by diagnosing hardware and software issues, supporting Windows and Mac endpoints, deploying and maintaining devices, managing software licensing and inventory, documenting solutions, resolving service tickets, coordinating with vendors, and assisting users remotely or in person. The role requires three years of desktop support experience, after-hours on-call participation, and strong knowledge of Active Directory, GPO, Office 365, SCCM, and desktop operating systems.

Leads enterprise data and technology strategy, including multi-year roadmaps, architecture, cloud, cybersecurity, data services, interoperability, digital enablement, and health plan platform modernization. Oversees technology departments, vendors, budgets, governance, risk management, compliance, and operational resilience. Builds high-performing teams and partners with executives and the board on technology investments, performance metrics, strategic initiatives, and organizational transformation.

Owns the roadmap, backlog, requirements, releases, and performance for SMS, IVR, and digital communication products. Partners with stakeholders, vendors, Agile teams, and users to prioritize features, deliver enhancements, manage system initiatives, and ensure customer and business value. Leads requirements analysis, incident escalation, presentations, product training, and cross-functional coordination while supporting healthcare-related digital engagement capabilities.

Provides legal advice on healthcare, corporate, compliance, and business matters; drafts and negotiates commercial and healthcare agreements; researches regulatory issues; advises executives, boards, committees, and departments; supports appeals and risk management; and delivers legal education. The role requires collaboration across the organization and operates in a hybrid environment.