Jobs at Cognition

Provide front-desk and workplace support: greet visitors, coordinate security and interviews, manage mail and deliveries, order meals, assist vendors and office services, support employee onboarding and events, stock supplies and swag, troubleshoot day-to-day issues, and help maintain a welcoming office environment.

The role involves building AI software agents, shaping technical direction, translating customer needs into product developments, and resolving complex technical issues in federal accounts.

As an AI Support Engineer, you'll handle customer issues, escalate unresolved problems, document failure modalities, and provide product testing feedback.

As an Account Director, you will drive revenue, manage the sales cycle, and work closely with enterprise customers and internal teams to optimize product delivery.

The AI Support Engineer manages IT infrastructure, provides support to users, automates processes, and ensures security compliance while managing device and user productivity tools.

As a Deployed Engineer, you'll lead technical aspects of customer engagement, ensuring successful deployments of AI software, building relationships, and designing training programs.

Responsible for managing Cognition's paid media campaigns, optimizing performance across multiple channels, and scaling budget from early traction to $1M+/month. Requires hands-on experience in digital marketing and ad management.

The Brand Marketer will strategize and execute integrated marketing campaigns, coordinate product launches, and create compelling messaging and content for developers.

Own and scale People Operations infrastructure, including HR systems, onboarding, benefits, immigration, compliance, policies, employee relations, reporting, and cross-functional processes. Partner with Payroll, Finance, Legal, IT, Recruiting, vendors, and employees to build scalable programs and controls for a rapidly growing, international workforce.

Support three Sales VPs by managing complex calendars, domestic and international travel, leadership meetings, customer visits, communications, expenses, budgets, and confidential information. Coordinate with Sales, GTM Operations, Recruiting, Marketing, and the EA team while proactively resolving conflicts and anticipating executive needs in a fast-paced, on-site environment.

Lead Cognition's engagement with policymakers and regulators on AI. Monitor policy developments, develop positions and briefings, advise executives, represent the company in forums, build stakeholder relationships, translate technical capabilities into policy narratives, and identify public-private partnership and regulatory risks affecting product and strategy.

Own the full sales cycle for enterprise customers in LATAM: source, close, activate accounts, surface technical product feedback, work cross-functionally with engineering and product, and grow Cognition's revenue by deploying Devin in large tech organizations.

Own technical customer lifecycle from deployment through activation: design demos and pilots, identify use cases, integrate Devin with engineering teams, deliver training and enablement, build product features from customer feedback, and influence roadmap to drive adoption.

Own the full enterprise sales cycle in LATAM for an applied-AI software product, close and activate customers, surface technical feedback to product and engineering, and drive revenue and pipeline growth by working with C-suite, technical, procurement, and legal stakeholders.

Provide deep technical support for customers using AI developer products by reproducing, diagnosing, and resolving environment-specific issues across codebases, cloud infrastructure, CI/CD, containers, APIs, and developer tooling. Perform root-cause analysis, communicate findings, escalate with full context, create playbooks and automations, and support release testing to improve reliability and adoption.

Customer-facing technical engineer who deploys and integrates Devin into production, leads demos and pilots, identifies high-impact use cases, implements customer-requested features, drives adoption, and serves as the primary technical partner to engineering teams.

Lead and scale an enterprise sales organization across the central U.S., owning quota through net-new, expansions, and renewals. Recruit, coach, and develop account directors and managers, establish sales playbooks and processes, partner with product and engineering on customer-driven roadmap, and drive long-term customer health and retention.

Customer-facing technical engineer who deploys and integrates Devin with customer production systems, leads demos and pilots, drives adoption, implements feature requests, and partners with engineering teams to ensure successful activation and utilization.

Own the full enterprise sales cycle for Devin, sourcing, closing, and activating customers. Engage C-suite and technical stakeholders, qualify technical use cases, generate pipeline and revenue, and relay product feedback to engineering to drive adoption and product improvements.

Provide deep technical support for Devin and Windsurf by reproducing, diagnosing, and resolving complex customer issues across codebases, CI/CD, containers, cloud platforms, and developer tooling. Perform root-cause analysis, escalate with full technical context, create playbooks and tooling, and support release testing to improve reliability and adoption.