Jobs at Co-op

Lead and deliver change initiatives across pricing, promotions, trade and events planning. Manage projects end-to-end, assess impacts, identify risks and dependencies, run governance, build stakeholder relationships, embed changes into BAU, and gather feedback to improve outcomes for customers and colleagues.

Provide high-volume administrative support to probate case handlers: data entry, document handling, drafting letters, maintaining filing and task lists, using a case management system and Excel, and preparing cases for manager review.

Lead and evolve enterprise portfolio planning, bringing together strategy, finance, architecture and delivery. Build planning structures, track portfolio performance, surface risks and dependencies, facilitate prioritisation and funding decisions, and lead a team of portfolio managers to enable consistent, evidence-based delivery across products, projects and programmes.

Lead end-to-end delivery of complex technical projects across infrastructure, platforms, applications, data, cloud and security. Manage plans, budgets, risks, governance and stakeholder communications; coordinate technical teams to ensure timely, secure, high-quality outcomes while supporting benefit realisation and delivery practices.

Conduct respectful phone and video consultations with clients about probate and estate administration. Explain services clearly, assess client needs, guide decisions, manage cases with digital systems, and work to KPIs as part of a remote team. Full training and ongoing support provided; no prior legal experience required.

Lead and develop Co-op Food's multi-year seasonal events strategy, manage the Seasonal Planning team, and align cross-functional stakeholders to deliver commercially viable event plans using data and insight to drive customer and business growth.

Lead creation and delivery of quarterly and annual trade plans to drive sales, market share and customer value. Use sales data, customer insight and market trends to shape promotions, guide category decisions, partner with commercial, marketing and comms, and run post-implementation reviews to improve in-store experiences and consistency.

Lead functional design and development of SAP SD and Condition Contracts, act as SME for commercial funding and rebates, ensure integrations with finance and procurement, oversee change delivery and third-party partners, drive process improvement and coach team members.

Manage end-to-end quality for Co-op Own Brand protein and dairy products. Work with suppliers, depots, stores and internal teams to monitor compliance, prioritize resources, drive improvements, and ensure standards. Lead, coach and develop a small team while delivering quality across the supply chain and building strong operational relationships.

Provide compassionate funeral arranging and client support: liaise with families in person and by phone, manage documentation and invoicing using digital systems, maintain the funeral home, assist with care, preparation and movement of the deceased, and ensure compliance with health, safety and regulatory policies.

Work on acquisitions, disposals and partnerships by researching opportunities, preparing financial models and business cases, supporting due diligence, advising senior leaders, negotiating transaction documentation, and building stakeholder relationships to deliver strategic growth.

Manage probate cases from start to finish using a case management system and AI tools, while ensuring client satisfaction and team collaboration.

Lead financial management of SAP transformation programmes: oversee budgets, forecasts and spend; monitor business case performance and benefits realisation; provide financial insight to programme leaders and senior stakeholders; produce governance reporting; manage project cost centres and maintain financial controls.

Provide financial support to budget owners, control and produce monthly management accounts, prepare balance sheet reconciliations, and support audit and transformation projects. Deliver financial insights to inform commercial decisions and help manage balance sheet risks to improve Food Retail performance.

Analyse membership and CRM data to produce insights that inform engagement and membership strategy. Source and manipulate data from multiple systems, run statistical analyses, deliver regular and ad-hoc reports, create visualisations, present findings to technical and non-technical stakeholders, and contribute to cross-functional projects to improve member outcomes.

Lead business architecture across strategic programmes, developing capability models, operating models, value streams and end-to-end processes. Assess impacts, risks and opportunities for complex change, translate strategy into enterprise requirements, and partner with stakeholders to guide investment and delivery. Mentor and develop business architects, analysts and process improvement teams while evolving frameworks, standards and tooling to support organisation-wide strategic planning and continuous improvement.

Reach out to community groups across England and Wales to coordinate free estate planning talks, schedule consultants, maintain partner relationships, order/support outreach materials, collect feedback, and handle related administrative tasks to promote access to wills and estate planning services.

Partner with propositions and finance teams to lead high-impact projects, provide strategic financial insight, use financial data to support decision-making, build stakeholder relationships, and improve services to help the business meet financial targets.

Lead technical owner for enterprise network and voice services: design, governance, roadmap delivery, resilience, incident leadership, supplier management, and coaching of engineering teams to deliver secure, scalable network and contact-centre solutions.

Lead and evolve threat intelligence and vulnerability management across the organisation. Own scanning, prioritisation, remediation, incident response support, reporting to senior stakeholders, risk reduction, and build a high-performing team focused on continuous improvement and innovation.