Teams at Co-op

Provides first-line technical support to independent retailers via phone and email. Diagnoses and resolves EPOS and ordering-system issues, applies standard fixes, records incidents, communicates updates, and escalates complex problems. The role requires strong customer service, communication, organization, logical problem-solving, and willingness to learn. No prior IT support experience is required, as training is provided.

Arrange and support funeral services while providing compassionate client assistance in person and by phone. Maintain a clean, safe funeral home; manage documentation, invoicing, and client records using digital systems; coordinate family visits; and support the preparation, care, transportation, and manual handling of deceased individuals. The role requires empathy, discretion, accuracy, communication skills, basic numeracy, IT proficiency, and willingness to complete physical duties.

Supports families with funeral arrangements, client communication, documentation, invoicing, and family visits. Maintains a clean and welcoming funeral home, manages records and digital systems, and refers regulated funeral-plan work appropriately. Assists with the preparation, care, viewing, transportation, and manual handling of deceased individuals and coffins while following health, safety, dignity, and regulatory standards.