Teams at CME

Provides technical support, implementation, maintenance, and troubleshooting for PACS/RIS and healthcare IT systems. Responsibilities include resolving escalated issues, managing support tickets, coordinating customer projects, maintaining Windows and Linux environments, supporting databases and cloud integrations, performing system upgrades, documenting solutions, training customers, and collaborating with internal technical teams. The role also supports compliance, continuous improvement, pre-sales evaluations, and on-call service coverage.

Oversee and execute healthcare data migrations between legacy and modern Radiology Information Systems. Responsibilities include extracting, mapping, cleansing, transforming, loading, validating, and documenting clinical and administrative data; managing master lists; troubleshooting migration issues; supporting go-live implementations; training staff; and ensuring HIPAA compliance, data security, and accuracy. The role requires SQL, ETL, healthcare data standards, programming, Linux scripting, and Mirth/HL7 expertise.

Provides second-level technical support for PACS, RIS, and healthcare IT systems. Troubleshoots escalated issues, manages support queues, performs system updates, supports cloud integrations, documents resolutions, and coordinates with technical teams. The role also delivers customer training, conducts technical evaluations, supports healthcare compliance, performs root cause analysis, and maintains customer relationships. Healthcare IT or radiology experience, strong Windows and Linux administration, MSSQL, networking, and healthcare interoperability knowledge are required.