Jobs at CloudShare

Hands-on HR Generalist responsible for benefits administration, ADP HRIS management, compensation and bonus programs, compliance with employment laws, employee relations, full-cycle recruiting, onboarding, office operations, and HR metrics to support a positive, scalable workplace.

Own and execute integrated multi-channel demand generation programs across email, paid media, ABM, webinars, events, and digital channels. Manage HubSpot automation, lead scoring, Salesforce integration, landing pages, and paid media optimization. Partner with Sales and RevOps, leverage AI for personalization and efficiency, run A/B tests, and deliver reporting and insights to drive pipeline and revenue growth.

Manage production infrastructure and internal IT for a hybrid Denver office: participate in on-call rotation, troubleshoot Windows/Linux systems, networking, virtualization and cloud/datacenter services; administer Google Workspace and Microsoft 365; support onboarding/offboarding, SOC 2 compliance tasks, automation via scripts/APIs, and documentation while collaborating with Engineering, Support, and Professional Services.

The Technical Support Analyst provides technical assistance and support for CloudShare's virtual lab platform, resolving customer issues and improving user experiences. Responsibilities include troubleshooting, customer communications, and documentation management.

Own full enterprise sales cycle (prospecting to close) for a quota-carrying B2B SaaS product. Build and manage pipeline, engage senior stakeholders, navigate complex buying committees, collaborate cross-functionally, forecast accurately, and consistently meet revenue targets while delivering consultative solutions and exceptional customer experiences.

Lead global Customer Success to drive retention, adoption, renewals, expansion, and customer satisfaction. Build scalable processes, segmentation, health scoring, playbooks, KPIs, and forecasting. Mentor a high-performing team, partner cross-functionally, serve as executive sponsor for enterprise accounts, and influence strategy through customer insights.