Teams at CloudShare

Lead global Customer Success to drive retention, adoption, renewals, expansion, and customer satisfaction. Build scalable processes, segmentation, health scoring, playbooks, KPIs, and forecasting. Mentor a high-performing team, partner cross-functionally, serve as executive sponsor for enterprise accounts, and influence strategy through customer insights.

Hands-on HR Generalist responsible for benefits administration, ADP HRIS management, compensation and bonus programs, compliance with employment laws, employee relations, full-cycle recruiting, onboarding, office operations, and HR metrics to support a positive, scalable workplace.

Own and execute integrated multi-channel demand generation programs across email, paid media, ABM, webinars, events, and digital channels. Manage HubSpot automation, lead scoring, Salesforce integration, landing pages, and paid media optimization. Partner with Sales and RevOps, leverage AI for personalization and efficiency, run A/B tests, and deliver reporting and insights to drive pipeline and revenue growth.