Jobs at Cloudinary

Lead Cloudinary’s global strategic partnership with Akamai to drive 10x growth by defining joint commercial strategies, executing a large-scale replatforming to Cloudinary with DAM capabilities, running pilots to production, recruiting and managing cross-functional teams, and achieving revenue and partnership KPIs.

Lead the strategic global partnership with Akamai to drive 10x growth by defining joint commercial strategies, leading a legacy-to-Cloudinary replatforming, launching pilots, building cross-functional teams, securing multi-year revenue commitments, and achieving revenue and adoption targets.

Lead Cloudinary's global follow-the-sun Support organization, owning strategy, operations, metrics, and AI-driven transformation. Scale teams, improve CSAT/SLA performance, enable self-service and knowledge management, and partner cross-functionally to surface customer intelligence and influence product direction.

Lead Cloudinary's global follow-the-sun Support organization, owning strategy, operating model, and performance. Scale teams, modernize support with AI/automation/knowledge management, drive operational excellence and metrics (CSAT, SLA, deflection), and partner cross-functionally to influence product and improve customer outcomes.

Serve as primary technical contact for enterprise customers to drive adoption of Cloudinary's image, video and DAM solutions. Manage post-sales lifecycle, monitor usage and health metrics, run business reviews and success plans, support renewals and expansions, escalate and coordinate issue resolution, and relay customer feedback to Product and Engineering.

Lead end-to-end enterprise B2B SaaS sales to exceed a $1,500,000 annual quota, win Fortune 500 clients, own pipeline generation and forecasting, develop territory and GTM strategies, represent the brand at events, and partner with Client Success, Sales Engineering, and Product to ensure customer outcomes.

Lead development and maintenance of Cloudinary's edge and backend delivery platform, own end-to-end features, build internal microservices, integrate CDN partners, provide 2nd-tier support and on-call rotations, and act as technical authority for delivery infrastructure.

The Staff Data Engineer will design and maintain data models, pipelines, and ETLs, ensuring data correctness and collaboration with cross-functional teams to meet business needs.

As a Staff Backend Engineer, you will lead the team's development efforts, ensuring delivery of high-quality, scalable solutions while driving innovation and collaboration across disciplines.

This role focuses on enhancing brand visibility in AI-generated answers through content optimization, community engagement, and outreach efforts. Output measurement is key, with targets for content delivery and community participation.

Design, build, and operate scalable integrations and AI-powered workflows (LLMs, agents, RAG) across enterprise systems using iPaaS and custom APIs. Own the MCP Gateway platform, ensuring reliability, security, monitoring, and maintainability while delivering MVP-first automation and driving adoption and efficiency across the organization.

Lead company-wide financial planning, forecasting, cash flow, and performance analysis. Build integrated P&L/balance sheet/cash flow models, drive scenario planning, consolidate forecasts, report SaaS metrics, prepare executive and board materials, partner with Finance and GTM teams, and improve FP&A processes for IPO-readiness.

Design, build, and deploy integrations and AI-enabled workflows for business efficiency. Own MCP Gateway, drive automation, and collaborate cross-functionally.

Lead and evolve the Platform domain architecture for a large-scale SaaS product. Define domain boundaries, core services, and technical roadmap; ensure scalability, availability, security, multi-tenancy, and integration readiness. Drive cross-organization architectural alignment, mentor senior engineers, run proofs-of-concept, and champion AI adoption and spec-driven development across teams.

The Director of Global Sales Development will oversee the SDR team, focusing on pipeline quality and conversion efficiency while collaborating with sales and marketing teams.

Research and develop generative and multimodal AI solutions for image and video; train, fine-tune, evaluate, and optimize large models; prototype and productionize scalable model-serving pipelines; collaborate with engineering and product teams to deliver AI-driven media capabilities at scale.

Lead backend engineer responsible for mentoring, owning services, and migrating a Ruby monolith to Go microservices. Deliver scalable, high-quality APIs on cloud infrastructure (AWS), collaborate with product and architects, and drive architecture, code quality, and innovation.

The Growth Project Manager will oversee project operations, manage experiment tracking, and facilitate team coordination for marketing experiments across various channels.

This role focuses on executing paid and account-based marketing experiments. The specialist will launch campaigns, personalize messaging for target accounts, and log outcomes to refine future tests.

The Junior SEO Specialist will execute SEO tasks focused on content creation and optimization, backlink management, and performance tracking to improve keyword rankings and organic search visibility.