Jobs at CloudFactory

Manage daily accounting transactions, vendor and employee payments, payroll, taxes, VAT filings, fixed assets, reconciliations, and financial records. Support month-end and year-end close, audits, regulatory compliance, and internal control improvements. The role primarily uses NetSuite and Google Sheets while coordinating with auditors and regulatory authorities under Nepalese tax requirements.

Architect, deliver, and optimize complex customer implementations involving cloud infrastructure, AI/ML services, data pipelines, workflow orchestration, integrations, and automation. Lead scalable, secure, observable cloud-native solutions across AWS, GCP, and Azure; collaborate with customers and cross-functional teams; mentor engineers; improve implementation tooling, documentation, and deployment processes.

Own reliability, observability, automation, security, and developer tooling for a cloud-based AI platform. Manage Kubernetes infrastructure supporting ML and LLM workloads, including GPU scheduling, model serving, autoscaling, monitoring, incident response, and cost governance. Build reusable Terraform modules, GitHub Actions, GitOps workflows, and platform components across public clouds. Partner cross-functionally to establish technical direction, secure-by-default infrastructure, and reliable software delivery practices while supporting 24x7 operations.

Design and implement scalable AI integrations, agentic AI and human-in-the-loop workflows, data pipelines, APIs, and production-ready deployments. Translate AI proofs of concept into reliable systems, troubleshoot client integrations, evaluate performance, reduce manual intervention, and contribute to platform improvements. Lead technical discovery workshops, support pre-sales validation, advise enterprise stakeholders, and use deployment insights to influence product roadmap priorities.

Work with strategic clients to design and implement scalable AI integrations and production-ready workflows, build APIs and data pipelines, debug client environments, lead technical discovery, and drive MLOps and human-in-the-loop deployments to transition AI from proof-of-concept to reliable production.

Reviews annotated college football images and video clips for accuracy, consistency, and adherence to project guidelines. Identifies errors, incomplete or inconsistent annotations, provides actionable correction feedback, and flags recurring or unclear issues. The role requires strong college football knowledge, attention to detail, critical thinking, clear written communication, and independent work in a remote environment.

Create and review German language learning content: annotate grammar and pronunciation, evaluate vocabulary and synonyms, analyze trial lesson insights, and draft lesson outlines informed by learner data.

Manages strategic enterprise client relationships within a designated sector, aligning AI solutions with customer objectives, improving satisfaction, and driving retention, renewals, upsells, and revenue expansion. Develops account strategies, engages executive stakeholders, monitors industry trends, tracks performance metrics, and collaborates with sales, marketing, product, solutions, and delivery teams. Provides customer insights to improve services and supports long-term client engagement and loyalty.

Manage office entrance security and access control, monitor CCTV and alarms, respond to incidents, maintain security records, advise staff on procedures, support health & safety compliance and emergency preparedness.

Design, build, and maintain production-grade, cloud-native systems (primarily in Go). Improve CI/CD, Kubernetes, and IaC; ensure reliability, security, and observability; lead architecture trade-offs; support client integrations and mentor engineers.

Design, build, and automate scalable infrastructure and CI/CD pipelines; ensure production reliability, observability, and performance; use IaC (Terraform), containers (Docker, Kubernetes), and cloud platforms; collaborate with engineering and product teams and communicate technical issues to stakeholders.

Build and maintain cloud-native platform services in Go. Participate in design, coding, testing, CI/CD, deployment, observability, and reliability work. Collaborate with senior engineers and cross-functional teams while growing skills in distributed systems, cloud infrastructure, and security practices.

Lead CloudFactory's IT infrastructure and technology operations strategy, governance, security, vendor management, disaster recovery, and compliance. Own IT Operations P&L, set investment roadmaps, sponsor DR/BCP targets, and develop senior managers while driving innovation, SaaS governance, and cloud-first optimization across a global organization.

Manage full-cycle recruitment for assigned roles: source and engage candidates, conduct screening and assessments, support hiring managers, manage ATS data and recruitment metrics, coordinate offers and negotiations, and contribute to employer branding and process improvements.

Lead design, implementation, and operation of on-prem data centre and network; govern domain/DNS/certificate security; support SaaS availability; own disaster recovery and business continuity; manage infrastructure budget, vendor SLAs, compliance, and a small infrastructure team while driving automation and innovation.

Support day-to-day product operations by collecting and analyzing product data, creating basic performance reports, maintaining tooling and documentation, supporting stakeholder communications, assisting user research, and contributing to change management and process improvements under direction.

Provide day-to-day IT operations support for infrastructure, networks, and SaaS apps. Perform routine data center maintenance, basic DNS and certificate tasks, first-level SaaS support, disaster recovery assistance, and follow security/compliance procedures while escalating complex issues.

Support day-to-day financial recordkeeping, reporting, payroll administration, tax compliance, audit preparation, and internal controls. Process invoices and vendor payments, reconcile accounts, prepare payroll records and working papers, assist auditors, and collaborate with cross-functional teams to ensure accuracy and compliance.

Provide day-to-day administrative support across travel coordination, contract and asset administration, service desk operations, operations data and reporting, employee engagement, internal communications, knowledge management, and basic risk management. Maintain documentation, coordinate with stakeholders and vendors, analyze metrics, and support operational processes to keep the organization running smoothly.

Provide hands-on HR operations and employee relations support including disciplinary cases, investigations, PIPs, manager support, onboarding/offboarding, benefits administration, compliance documentation, and culture/engagement initiatives, escalating complex matters to senior talent leaders.