Jobs at Cloaked, Inc.

Lead end-to-end product design for Cloaked’s web and mobile products: define user flows, build and maintain a scalable design system, craft high-quality interfaces, collaborate with product and engineering, use research and analytics to iterate, and integrate AI tools into the design workflow.

Own and build retention-focused consumer features: design habit-forming experiences, run experiments, set up instrumentation, analyze cohorts, and collaborate with engineering, design, marketing, and support to increase daily engagement and long-term retention.

Lead development, launch, and growth of Cloaked Pay. Define operations and GTM, analyze product data, work with engineering, marketing, regulatory and bank partners, manage compliance, gather customer feedback, and drive experiments to scale a consumer fintech product.

Build and own full-stack features and greenfield products, collaborate across frontend, backend, design and product, ensure secure, reliable, and scalable implementations, and drive product decisions and roadmap for growth.

Provide front-line privacy-focused customer support: troubleshoot account and subscription issues, escalate complex technical problems, drive product adoption and retention, create training and educational content, and relay customer feedback to product teams.

Lead FP&A execution: own and maintain the financial model, build models for new initiatives and international expansion, run ad hoc analyses (variance, scenario, pricing), support commission modeling and CRM workflows, liaise with engineering on COGS and finance systems, and partner closely with the CFO on strategic finance questions.

Lead design and implementation of Call Guard's real-time voice AI stack: build production voice agents, optimize sub-second STT→reasoning→TTS latency, defend against adversarial voice attacks, integrate LLMs and speech models, own telephony/VoIP routing and cloud infrastructure, and mentor engineering teams to ship scalable, secure consumer privacy products.