Jobs at Clipboard

Provide fast and empathetic support to workplace customers, resolving issues via voice and email while collaborating with cross-functional teams to enhance customer experience.

As a Territory Account Executive, you will grow Clipboard’s market presence through field sales, manage customer relationships, and ensure revenue growth by signing new facility partners.

As an Account Executive, you will expand Clipboard Health's customer base by acquiring new healthcare partnerships, managing the sales cycle, and providing insights for market strategies.

As a Client Support Specialist, you'll deliver exceptional support via voice and email to B2B workplace customers, resolve issues, and collaborate with various teams to enhance the customer experience.

As a Front-End Engineer, you'll develop scalable features using TypeScript, React, Node.js, and NestJS while collaborating with product managers and ensuring a customer-centric approach.

As a Back-End Engineer at Clipboard Health, you'll develop scalable back-end services, collaborate on cross-functional teams, and ensure data integrity for a healthcare marketplace.

Advise on legislative goals and regulatory changes, engage stakeholders, provide legal advice, manage compliance and contracts, support business operations.

As a Customer Experience Specialist, you'll provide support across chat, voice, and email, resolving issues and enhancing the customer experience while documenting and troubleshooting independently.

As a Customer Experience Specialist at Clipboard, you'll provide support via chat, voice, and email, resolving customer issues related to onboarding, payments, and platform use while ensuring a positive user experience.

The Tooling Program Manager will define and manage the roadmap for automation and AI tools, ensuring on-time delivery across initiatives, and collaborating with Operations leadership to improve efficiency.

The Tech Ops Generalist will own the technical delivery of AI-powered operational tooling and the Zendesk ecosystem, helping to build a scalable operational tech platform for the organization.

The Technical Operations Generalist role involves improving operational tools, executing automation initiatives, troubleshooting issues, and enhancing system efficiency within the company's operational stack.

The Account Executive will drive customer acquisition in the healthcare staffing industry, meeting with nursing homes and long-term care facilities to expand Clipboard's market presence and develop relationships with decision-makers.

The Customer Success Manager maintains relationships with healthcare facilities, ensuring problem resolution, understanding clinical workflows, and collaborating across teams to enhance the customer experience.

The Account Manager maintains relationships with healthcare facility partners, resolves issues, ensures customer satisfaction, and collaborates with internal teams on trials and initiatives.

The Revenue Strategy and Operations role involves running marketing experiments, creating algorithms to identify customer churn, and developing outbound strategies to enhance revenue.

Review and validate onboarding documents for healthcare professionals, manage document queues and expirations, update statuses, resolve unread submissions, support special projects, recommend process improvements, collaborate cross-functionally, and meet accuracy and throughput targets.

The Client Support Specialist will provide professional B2B customer support via voice and email, resolving issues and improving customer experiences across the platform.

The role involves providing support to business clients through voice and email, resolving issues related to shifts, payments, and platform functionality, while maintaining customer records and working across teams for effective problem resolution.

As a Customer Experience Specialist, you will provide empathetic support to healthcare professionals through chat, voice, and email while troubleshooting issues and maintaining accurate documentation. You're expected to personalize communication, monitor trends, assist onboarding, and uphold company values.