Jobs at Clinical Architecture

Senior leader owning post-sale client experience for implementation, operations, success, and professional services. Build and scale a high-performing team, define KPIs/OKRs, ensure product adoption, partner cross-functionally, and manage executive escalations to deliver predictable client outcomes at scale.

Operate, implement, and support internally managed and SaaS-hosted environments. Manage deployments across on-prem, cloud, and hybrid infrastructure. Collaborate with Engineering, DevOps, Security, and Support teams to ensure availability, performance, security, automation, and environment readiness for client implementations.

The Client Success Manager role involves ensuring a positive client experience through effective onboarding and software implementation, while collaborating with sales and maintaining strong client relationships.

Support Directors of Product Management by translating stakeholder input into functional and non-functional requirements, user stories, and acceptance criteria. Participate in Agile ceremonies, assist with testing and product validation, monitor progress and risks, contribute to roadmap and documentation, and collaborate with cross-functional teams.

Lead and own social media strategy and content creation to grow brand awareness, thought leadership, and lead generation. Produce digital content for social, email, web, and campaigns; analyze performance; monitor competitors and trends; support event promotion; and recommend data-driven improvements to boost engagement and audience growth.