Jobs at Click (clickdimensions)

Owns a portfolio of customers, driving product adoption, usage, health, and value realization throughout the customer lifecycle. The Associate Customer Success Manager partners with onboarding, support, product, sales, and renewals teams; conducts success planning, training, checkpoints, and QBRs; identifies account risks; provides marketing automation guidance; and shares customer insights internally. The role also uses customer data, reporting tools, AI, and automation to improve outcomes and identify opportunities.

The Customer Success Manager ensures client retention, adoption, and satisfaction with ClickDimensions products, acting as a strategic advisor for customer accounts.

The Senior Quality Assurance Engineer will design, implement, and execute test strategies for a .NET Core product, focusing on functional, integration, and performance tests, while collaborating with development teams and ensuring CI/CD integration.

Manage customer retention, adoption, expansion, and renewals for ClickDimensions. Proactively monitor accounts, create success plans, run QBRs, reduce churn, advise clients on marketing automation best practices, and collaborate on upsell opportunities.